•Manage training program planning, coordination, and execution to deliver high-quality learning experiences.•Oversee training schedules, resource allocation, and participant engagement to ensure smooth operations.•Monitor and evaluate training program outcomes, implementing improvements based on feedback.•Collaborate with cross-functional teams to design and execute impactful training initiatives.•Align training operations with organizational objectives, focusing on skill development and performance enhancement.

•Oversee IT infrastructure management, ensuring reliable and secure system operations.•Successfully implemented and managed over 15 diverse systems, including ERP, CRM, and LMS, to enhance organizational efficiency and integration.•Achieved a recognized cybersecurity certification for the facility, ensuring compliance with industry standards and safeguarding sensitive information.•Develop and enforce IT policies and procedures to maintain system integrity and security.•Collaborate with stakeholders to align IT strategies with organizational objectives.•Provide technical leadership in troubleshooting and optimizing network and system performance.

-Develop and implement policies ensuring programs consistently meet or exceed industry standards.-Lead the design and implementation of program assessment and evaluation activities, contributing to continuous improvement.-Ensure all programs adhere to accreditation standards and requirements.-Oversee the admission process, ensuring fairness, transparency, and alignment with the academy's mission and goals.-Develop and maintain strong relationships with industry partners and accreditation bodies.-Collaborate with key stakeholders to support program success and optimize admission processes.-Manage budgets and resources efficiently for quality assurance, assessment, and admission activities.-Stay abreast of developments in quality assurance, assessment, and admission processes within the education sector.-Ensure Altamayyuz Academy remains at the forefront of industry trends, driving innovation in education management.Implemented Full ERP, LMS Systems:-Led the successful implementation of Enterprise Resource Planning (ERP) and Learning Management System (LMS) at Altamayyuz Academy. This initiative streamlined operations, improved efficiency, and advanced our learning environment technologically.

-Defining and analyzing the academic requirements then planning marketing and communication actions to attract students.-Coordinate the processing of all applications from submission to the outcome, to ensure that applications are treated in a timely manner and within the standards.-Reviewing admissions processes and recommending changes as necessary.-Offer high-quality services to all applicants, at all stages of the application process.-Track decisions on whether to interview, arrange interviews, support applicants on interview day, and coordinate post-interview feedback.-undertake application conversion activities, including telephone campaigns and individual consultations.-Manage admissions policies and procedures to ensure that they are efficient.-Manage student data & gather applicants’ references and supporting documents.-Line management relating to admission functions performed by full-time and internshipmembers of the team, including delegation of admissions tasks and tracking team progress.-Produce weekly admissions reports and data.-Advice and counsel trainees by providing proactive strategies to promote success, increased attendance, and participation.-Receive trainees’ complaints (i.e. regarding food services, trainee conflicts, facilities) and assist where appropriate.-Develop, maintain and manage trainees’ records, and communication details.-Building and Managing Application Tracking System and Customer relationship management system.

-Supervising and responsible for generating potential student leads.-Supervise and launch the promoted content online on social media and other websites.-Create and maintain collaboration with external institutions in corporate industry to provide scholarships.-Supervise, launch and implement marketing campaigns with clear goal of increasing the number of admissions.-Developed students courses transfer system.-Developed English placement test registration system.-Design and create Applications Dashboard.

-Collect, compile, analyze, and report data (e.g., enrollment information, course grades).-Create user-friendly reports to assist stakeholders.-Develop protocols to ensure data accuracy.-Perform related work as required.

-Analyze the applications of prospective students based on standard admission policies.-Interview students to understand their objectives and background.-Advice students about the programs offered, admission procedure, eligibility and costs involved.-Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management whenever required.