Abdullah A. Email & Phone Number

Amman, Jordan

• Developed interactive dashboards using Power BI, enabling stakeholders to make data-driven decisions.• Utilized DAX to create custom metrics and KPIs, improving the accuracy and relevance of reports.• Conducted data transformations and cleansing in Power BI to prepare data for analysis.• Published and maintained Power BI reports on the company’s Power BI Service, ensuring accessibility and up-to-date information for the team.• Designed and developed detailed SSRS reports for various departments, providing insights and supporting decision-making processes.• Wrote complex SQL queries and stored procedures to extract and manipulate data for SSRS reports.• Deployed and managed reports on the SSRS server, ensuring accessibility and performance.• Integrated data from multiple sources to create comprehensive reports, enhancing data visibility across the organization.• Customized report layouts to meet specific business requirements, improving user experience and report usability.

Amman, Jordan

• Developed interactive dashboards using Power BI, enabling stakeholders to make data-driven decisions.• Utilized DAX to create custom metrics and KPIs, improving the accuracy and relevance of reports.• Conducted data transformations and cleansing in Power BI to prepare data for analysis.• Published and maintained Power BI reports on the company’s Power BI Service, ensuring accessibility and up-to-date information for the team.• Designed and developed detailed SSRS reports for various departments, providing insights and supporting decision-making processes.• Wrote complex SQL queries and stored procedures to extract and manipulate data for SSRS reports.• Deployed and managed reports on the SSRS server, ensuring accessibility and performance.• Integrated data from multiple sources to create comprehensive reports, enhancing data visibility across the organization.• Customized report layouts to meet specific business requirements, improving user experience and report usability.

Amman, Jordan

• Designed and developed comprehensive dashboards for company-wide use, catering to diverse stakeholder needs and business objectives.• Utilized Tableau, a data visualization tool to create visually compelling and interactive dashboards.• Collaborated closely with stakeholders from various departments to understand their requirements and translate them into actionable dashboard designs.• Incorporated key performance indicators (KPIs), metrics, and trend analyses into the dashboards to provide real-time insights into business performance and operational efficiency.• Implemented advanced features such as filters, parameters, and drill-down functionalities to enhance user interactivity and facilitate deeper data exploration.• Ensured data accuracy, integrity, and consistency across all dashboards by meticulously validating and cleaning datasets prior to visualization.• Conducted user training sessions and provided ongoing support to ensure effective utilization of the dashboards by end-users.• Actively solicited feedback from stakeholders to iteratively improve dashboard usability, functionality, and relevance over time.• Demonstrated strong problem-solving skills to troubleshoot technical issues and optimize dashboard performance for enhanced user experience.• Played a key role in driving data-driven decision-making and fostering a culture of analytics within the organization through the delivery of impactful dashboards.

Amman, Jordan

Instructed and led Tableau Desktop courses for diverse audiences, imparting practical skills in data visualization and analysis.Developed and delivered comprehensive training modules on Tableau Desktop, covering essential concepts and features.Facilitated hands-on learning experiences, guiding participants in creating interactive dashboards and leveraging Tableau for effective data communication.Received positive feedback for clear and engaging teaching methods, fostering an understanding of Tableau concepts among course participants.Adapted instructional strategies to accommodate various learning styles, ensuring effective knowledge transfer in Tableau Desktop usage.

Amman, Jordan

• Helped collect data on approximately 75,000 refugees on behalf of the World Food Program (WFP) to identify their Personal information Using Open Data Kit (ODK) system.• Conducted Calling interviews with refugees in Jordan in order to collect their data by tablets.• Exceeded the target goal for the number of Call home with refugees and showing attention to detail by obtaining highly accurate results in data collected.

- Selected amongst less than 5% of applicants to participate in a 14-week data science Fellowship focused on solving real-world data science business cases.- Engaged in a rigorous data analytics program that focuses on using Excel for data engineering, SQL, dashboarding with Tableau and Looker Studio (previously known as Google Data Studio).- Organized a team of 7 to carry a capstone project about Data for: Dataset on the Acceptance of E-Learning System among Universities Students' under the COVID-19 Pandemic Conditions.

Amman, Jordan

• Helped collect data on approximately 75,000 refugees on behalf of the World Food Program (WFP) to identify their educational levels, job history and skills Using Open Data Kit (ODK) system.• Conducted home visit interviews with refugees in Jordan in order to collect their data by tablets.• Exceeded the target goal for the number of home visits with refugees and showing attention to detail by obtaining highly accurate results in data collected.

Jordan

• Managed teams of 250+ employees and monitored projects to ensure progress.• Worked with CRM database (Hubspot) to provide employees the data they needed about customers.• Answered employee and customer questions and resolved problems about product and workflow.• Creatively solved customer issues and provided resolutions to achieve the highest level of customer satisfaction.

Bachelor'S Degree - Civil Engineering, General Civil Engineering, Very Good

Diploma Of Education, Civil Engineering, Very Good