1-Manage large amounts of incoming phone calls2-Generate sales leads3-Identify and assess customers’ needs to achieve satisfaction4-Build sustainable relationships and trust with customer accounts through open and interactive communication5-Meet personal/customer service team sales targets and call handling quotas

1-Built lucrative, long-term client relationships.2-Communicated with customers about new product options.3-Consulted and advised clients on service solutions.4-Cultivated positive customer relationships.5-Deepened relationships with key clients

1-Executing all tasks assigned by the team leader or manager diligently, on schedule, and to the highest standard2-Working with team members to achieve daily, weekly, and monthly targets.3-Participating in meetings and voicing concerns as well as suggestions for improvement4-Answering or escalating concerns and queries from clients or other stakeholders5-Maintaining a high level of professionalism while representing the company.