Abdullah Alobailan Email & Phone Number

Saudi Arabia

- Identify opportunities in target markets, and research and study new business feasibility- Search for new customers and develop and maintain relationships with key clients- Oversee and direct the performance of the sales team- Build a partner relationship with technology services provider in the market to reseller our products- Study the market, competitors and expansion opportunities - Fully understanding of the policy and procedure for the government projects that raised via Etimad platform as well as the projects that use other private platforms such as Ariba , Oracle ..etc- Prepare the RFP with the client and follow up on the project- Managing customer’s account (20+ for both sectors public and private) and provide their needs such as maintenance, enhancement and improvement- Solve the problems during the project and make sure the deliverables provided with high quality - Managing commercial part with the clients

- Developed and implemented effective sales strategies.- Established productive and professional relationships with employees and those responsible for customer accounts.- Negotiated and finalized sales procedures and agreements.- Monitored and analyzed sales ratios, measured performance, and suggested improvements.- Prepared periodic sales forecasts, including monthly, quarterly and annual. - Conducted research and identified new market opportunities.- Communicated with marketing and product development departments to ensure brand consistency.- Up to date with the latest developments.

- Delegated duties and tasks within the information technology department. - Reviewed completed tasks to ascertain compliance with standards.- Monitored all team members and provided necessary advice and guidance. - Performed periodic risk assessments and initiated risk control strategies. - Coached all team members and motivated them to produce desired results. - Organized regular training to teach team members new techniques and methods.- Kept up with trends in the constantly evolving information technology industry.- Performed regular information technology audits to discover areas of weakness and fortify them.- Worked alongside other departments to achieve company goals and visions.

- Researched and identified solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration.- Tracked computer system issues through to resolution, within agreed time limits.- Escalated unresolved issues to software developers or other appropriate internal teams.- Provide prompt and accurate feedback to customers.- Referred to internal databases or external resources to provide accurate technical solutions.- Ensured all issues were properly logged.- Prioritized and managed several open issues at one time.