-Startup Project Management: Managed the infrastructure and technology for 15 PIF startup projects, ensuring effective implementation and support throughout the project lifecycle.-System and Infrastructure : Ensured all digital systems and infrastructure operated efficiently and effectively.-IT Policies and Procedures: Created and maintained IT policies and procedures to standardize operations within the organization.-Migration Process Management: Oversaw the migration process for projects, ensuring smooth transitions and minimal disruptions.-Vendor Relations and Contract Management: Oversaw vendor relationships and managed contracts related to PIF projects and Unico, ensuring compliance and optimizing service delivery.

- handling the migration process for the projects.- Creating and maintaining IT policies and procedures for the organization.- Coordinating with startup companies to meet their needs in PIF co-builder and deliver all IT services as agreed.- Managing vendor relation and products provided to PIF co-builder

leading the admin building team and Providing technical support for KFSHRC end-users ensuring services are delivered as promised and based on agreed SLA.Responsibilities:- Installing and configuring computer hardware operating systems (Windows)-Leading a team to meet the standards -Creating windows image- managing the IT assets

Working as IT technical support specialist mainly monitoring and maintaining the computer systems and networks. Providing technical support for enterprise end-users ensuring services are delivered as promised and based on agreed SLA.Responsibilities:- Installing and configuring computer hardware operating systems (Windows)- Troubleshooting system and network problems and diagnosing and solving hardware or software faults or escalating incidents to next level where necessary.- Evaluating vendor-supplied software by testing software compatibility.- Supporting the roll-out of new applications.- Setting up new users' accounts and profiles and dealing with password issues ( domain active directory users).- Performing system image backup and restore.- Enabling the end users to use network resources (Network file server and printers).- Delete PCs from the active directory and rejoin them to the domain. - Solving problems remotely ( Some users work from their home )

College internship program ( Summer training ) At Network and Communication dep.- Node activation - AVAYA telephone troubleshooting- AVAYA IP telephone troubleshooting- sloving proxy issue