Quality Coordinator
- Manage initiatives to enhance patient care outcomes following traumatic brain injury within a multidisciplinary healthcare setting.- Establish and optimize efficient protocols in surgical units to streamline procedures and improve operational effectiveness.- Implement strategic improvements in the outpatient clinic, which resulted in heightened patient satisfaction and increased efficiency in healthcare service delivery.- Organize the development and monitoring of departmental Key Performance Indicators (KPIs) to ensure alignment with organizational goals and benchmarks.- Conduct open and closed chart reviews within the department.- Analyze data and metrics to monitor quality performance and recommend corrective actions as needed.- Maintain documentation of quality assurance activities, including reports, analyses, and compliance records.