Abdullah Alsaggaf Email & Phone Number

Saudi Arabia

Jeddah, Makkah, Saudi Arabia

● Reporting: Generated comprehensive reports for directors, partners, and clients using data analysis tools such as Metabase and Excel.● Data Management: Processed and safeguarded confidential data and information pertaining to both customers and the company.● Performance Analysis: Analyzed rental sales and allied performance metrics to identify trends and insights.● Process Improvement: Identifying inefficiencies in business processes and proposing solutions to optimize operations.● Product Specialist: Collaborated with the IT team based in Egypt to monitor and follow up on tasks, bugs, and monthly sprint status.● Act as a liaison between programmers and other employees to identify and resolve issues.● Marketing Analysis: Assisted the marketing team by monitoring campaign performance and conducting data analysis to evaluate campaign results.● Decision-Making: Participated actively in the decision-making team to contribute strategic insights and recommendations.

Jeddah, Makkah, Saudi Arabia

• Understood SAP BI process, ERP system data flow from/to, SAP BW, do the business layer (BEx Query), to export it to BI tool.• Do the connection (OLAP) between Query and BI tool (Webi).• Did SAP BI reports in Webi tool (SD – FI – MM - HR – PP).Worked on all SAP BI Service “Crystal and Lumira”. After that I start working on Webi, then I moved to SAC tool (cloud version).

Malaysia

Full time as Business Process Delivery Analysis at Accenture SolutionsCompany (KL – Malaysia) The client I’m working in is the biggest mobile apps store in the world, I am workingin the operation field as quality assurance application life-cycle. The teamholding many languages speakers, so our team got multicultural agents fromall around the world.In the beginning I was reviewing, testing and reporting apps, then I was doingday to day tasks/request issued by our client’s stakeholderswho are based indifferent countries such as US, Philippines, India and Portuguese.• Maintained a team-player attitude throughout pressure.• Participated in special client requests and drove unexpectedly highquality results.• Digitally transformed some processes in workflow to increaseproductivity.• Handling High Priority projects based on Clients requests.• Supported other business units with document management andreporting.• Certified in Some Courses provided by Accenture: AI – Cloud Computing– Agile DevOps – Security – Enterprise Platform – Data – Block Chain.

Jeddah, Makkah, Saudi Arabia

Provided complete IT technical support services and assisted globalmanagement teams to ensure efficient business processes.• Installed and maintained company’s computer systems and network.• Performed upgrades and installed updates.• Completed troubleshooting and repair when computers hadproblems.• Worked closely with IT team members and supervisors to improvetroubleshooting skills and solution analysis.

Malaysia

Was studying, testing and migrate data using some data mining tools (R - RapidMiner – Orange studio –SAP Lumera) that suitable the company.

Master Of Business Administration - Mba

Master Of Business Administration - Mba

Bachelor'S Degree, It

It, Data Modeling/Warehousing And Database Administration