Operation Manager

Since diving into esports, I've spearheaded a thriving WhatsApp community for FIFA gaming, managing it from FIFA16 to FIFA21 with over 150 active members. By enforcing rules and fostering engagement, I elevated the community's status as a top FIFA destination.Over five years, I orchestrated numerous tournaments, boosting the community's reputation. Successfully managing two tournaments simultaneously within record timeframes showcased my ability to deliver professional and impactful results. Additionally, I independently grew our Twitter account to over 5000 followers in just one year, without any ads.My experience showcases my expertise in community management, event organization, and social media growth, making me a strong candidate in esports roles.

Game Stars is a burgeoning Kuwaiti company that handpicked me to manage its tournaments and events based on my experience and professionalism. I orchestrated FIFA 19 and Rocket League tournaments from inception to conclusion, including setting up Discord servers, sending email invitations to over 120 players per tournament, totaling 240 players, and liaising with designers while professionally overseeing the tournaments.My endeavors significantly bolstered the company's reputation, resulting in a notable increase in platform traffic and complimentary endorsements from content creators impressed by their exceptional experience under my management.

The store specialized in selling game accounts with premium features and add-ons at premium prices. As the Account Manager, I was responsible for overseeing and protecting the accounts, coordinating with suppliers, and crafting advertisements and social media content for the store's accounts. Additionally, I handled troubleshooting for accounts facing issues, providing comprehensive solutions and ensuring their complete protection.During my tenure, the store witnessed remarkable revenue growth within a short timeframe, attributed to effective account management strategies and proactive problem-solving.

I completed technical support training where I initiated by establishing network connections for devices within the same building and configuring access points for each floor. Additionally, I troubleshooted hardware issues and performed installations of Windows 10 operating systems. Moreover, I installed essential software applications like Microsoft Word, Excel, PowerPoint, and others necessary for daily operations. Furthermore, I conducted hardware diagnostics, maintenance, and upgrades, including the replacement of outdated components with new ones to optimize employee productivity and performance.