Direct Reports:Assistant Relationship ManagerSenior Relationship officersRelationship officers Job Purpose • Acquisition of Cards customers by managing sales team.• Acquiring new business from new and existing customers to help grow a profitable customer base utilizing products form one or more businesses, to achieve targets.• Monitoring of Assistant Relationship Manager and ROs, which includes their training and grooming, sales forecast, team management… Show more Direct Reports:Assistant Relationship ManagerSenior Relationship officersRelationship officers Job Purpose • Acquisition of Cards customers by managing sales team.• Acquiring new business from new and existing customers to help grow a profitable customer base utilizing products form one or more businesses, to achieve targets.• Monitoring of Assistant Relationship Manager and ROs, which includes their training and grooming, sales forecast, team management, induction of new ROs.• Ensuring all cards applications are solicited in compliance with the approved product development document and group guidelines.Key responsibilities • Soliciting customers from the market place with the help of a team of ROs.• Achieving the targets set for the RO in terms of product mix.• Ensuring that the quality of business sourced is such that the portfolio is satisfactory standard.• Initiating and recommending promotions and below the line activities in conjunction with the Area Sales Manager.• Recommending and developing alternate channels for sourcing and referrals.• Participating in Sales calls individually or with Sales channels to acquire large prospective customers.• Monitoring the quality of sourcing of products to evaluate developmental needs of the sales teams.• Continuously upgrading and innovating sales techniques to maximize productivity. Achievements  Awarded the Best RM Award in Q-4 of 2011 by Head of Consumer Banking (John Chang)  Awarded the Best RM Award in Q-1 of 2012 by Head of Consumer Banking (John Chang)  Awarded the Best RM Award in Q-2 of 2012 by Head of Consumer Banking (John Chang)  Awarded the Best RM Award in Q-3 of 2012 by Head of Consumer Banking (John Chang) Show less

Job Purpose• Actively involved in building sales and revenue by cross selling and up selling existing customers.• Vigorously generating leads for all products which could not be sold over RAK direct.• Meet all service standards and indicators covering the areas : knowledge, skills and attitude• Evaluating and estimating all kind of customer application and eligibilities e.g. loan top up, loan postponement and credit card limit increase/decrease…etc.• Guiding clients through… Show more Job Purpose• Actively involved in building sales and revenue by cross selling and up selling existing customers.• Vigorously generating leads for all products which could not be sold over RAK direct.• Meet all service standards and indicators covering the areas : knowledge, skills and attitude• Evaluating and estimating all kind of customer application and eligibilities e.g. loan top up, loan postponement and credit card limit increase/decrease…etc.• Guiding clients through all retail banking for all the asset and liability products such as personal loan. Credit cards and other financial facilities Achievements: certified for being the top performer in product knowledge for the year 2010 Training the new team members in providing new products, sales support and service quality Appreciation from the service quality for getting in 100% in the mystery shopper report. Certified for the excellent service provided for the customer Show less

Direct Reports:Senior Relationship officersRelationship officers Job Purpose • Acquisition of Cards customers by managing sales team.• Acquiring new business from new and existing customers to help grow a profitable customer base utilizing products form one or more businesses, to achieve targets.• Monitoring of Assistant Relationship Manager and ROs, which includes their training and grooming, sales forecast, team management, induction of new ROs.• Ensuring… Show more Direct Reports:Senior Relationship officersRelationship officers Job Purpose • Acquisition of Cards customers by managing sales team.• Acquiring new business from new and existing customers to help grow a profitable customer base utilizing products form one or more businesses, to achieve targets.• Monitoring of Assistant Relationship Manager and ROs, which includes their training and grooming, sales forecast, team management, induction of new ROs.• Ensuring all cards applications are solicited in compliance with the approved product development document and group guidelines. Key responsibilities • Soliciting customers from the market place with the help of a team of ROs.• Achieving the targets set for the RO in terms of product mix.• Ensuring that the quality of business sourced is such that the portfolio is satisfactory standard.• Initiating and recommending promotions and below the line activities in conjunction with the Area Sales Manager.• Recommending and developing alternate channels for sourcing and referrals.• Participating in Sales calls individually or with Sales channels to acquire large prospective customers.• Monitoring the quality of sourcing of products to evaluate developmental needs of the sales teams.• Continuously upgrading and innovating sales techniques to maximize productivity.Achievements:  Awarded the Best ARM Award in Q4 of 2009 by Head Of Consumer Banking (John Chang) Awarded the Out-standing Customer Service Award by Head of Sevice Quality Dr: Farrukh Kidwai Show less

Achieved target goals according to sales plan.• Responsible for the new lunched product " YALLA YA SHABAB "• Selecting, training and developing a team of a new area managers.• Leading multi functional team.• Developing effective training course for a new recruits which speed profitability.• Organizing training sessions for all new stuff on daily bases.

Responsible for the full sales support of a field (outside) sales team.• Assisting with the administrative follow up to prospects and customers as needed.• Pro – actively working with the sales people to provide the most efficient sales environment.• Presenting account opening forms and routing them to team leader.• Maintaining the sales tracking file update with input on daily basis.• Contributing the efforts by accomplishing related results as needed.• Coordinating and… Show more Responsible for the full sales support of a field (outside) sales team.• Assisting with the administrative follow up to prospects and customers as needed.• Pro – actively working with the sales people to provide the most efficient sales environment.• Presenting account opening forms and routing them to team leader.• Maintaining the sales tracking file update with input on daily basis.• Contributing the efforts by accomplishing related results as needed.• Coordinating and ensuring the cheque book, debit cards and pin code deliveries to customers on timely basis.• Responsible for the funding status of all the accounts opened in a particular month. Show less