Abdullah Alyousef Email & Phone Number

Film Commission

Riaydh Al-Khubraa Governorate, Saudi Arabia

Saudi Arabia

Requirement Management - define the scope of work for business requirements- Conduct and facilitate workshops with stakeholders - Gather and Elicit Requirements- Analyze problems and root causes that affect process performance- Gather and use work data to help in Requirements analysis and refinement- Translating and simplifying requirements- Building Business Requirement Document (BRD)Solution Development and Implementation - Participate in choosing the best solution - Working closely with developers to ensure the success of the project- Manage UAT session with stakeholders - Develop user manual and Train the end users - Support the delivery of the solutions and ensure smooth run of go-live- Ensure the continuity of daily business operations and assist risk, propose workarounds whenever is needed and make sure of implementing permanent solutions- Represent project stakeholders with the developers ( and the other way around) throughout the processBusiness Intelligence BI- Presenter for awareness session on what is BI and it’s benefits - Gather report and dashboard requirements- Design and develop reports and dashboards on Tableau BI Tool- Train power users on Tableau BI Tool as BI self-service reporting tool

• Documenting the As-Is Processes for Research and International Affairs Deputy and Support Services department project• Process improvement projectsIn a pursuit of a high quality services, SAMA launched the Performance Excellence project in order to improve the value provided to the customers. Processes improved (Study initiative – Prepare RfP - Prepare contracts, etc.).• Design and develop a dashboard to monitor SAMA processes for Top Management• SharePoint Adaption projectWorking as one of the core team to guide the department's champions in adapting SharePoint and managing resistance. • SAP ERP for Procurement and warehouseOne of the initiative of IT Transformation Program at the Saudi Arabian Monetary Agency is moving from legacy system to new system, I participate in the blueprint phase to help the stakeholders in designing the functional layout.• IRADH ("Will") projectOne of SAMA departments was having huge backlog of work to process, and per to Top Management direction a team was initiated to manage the department performance to reduce the backlog and improve the work process. My role as BPA included the following:• Process Documentation by - Collect & analyze information - Draw and Document the As-Is process - Quality Assurance check for every process to be published• Process Improvement by - Following BPTrend Methodology to improve business process - Prioritize business processes that are subject of improvement - Manage and facilitate process improvement workshops - Analyze problems & root causes that affect the process performance using Ishikawa diagram - Empower the stakeholders to come up with solutions to eliminate root causes - Reshape the process according to recommendations & best practices• Process Performance Measurement by - Define KPIs for To-Be processes - Monitor current process measures• Develops and maintains effective relationships with the client, management, and team members

Saudi Arabia

• SAMANet Project gathering requirements (To-Be map, steps details, design prototype interface …) for the processes to be developed on BPM system (Ultimus) Called SAMANet Supervise and manage the UAT phase with the stakeholders Testing SAMANet processes before Go-live and after any enhancement on SAMANet system. Design User manual & Train the end users (SAMA Employees, Banks employees, and Insurance Employees)• Helpdesk Support for SAMANet.• Train the new IT employees on Helpdesk tasks to Support SAMANet• Prepare and manage periodic meetings with banks representatives to discuss SAMANet related issues and improvements

Bachelor'S Degree, Information Technology

Diploma, Computer Programming