Abdullah Amir Email and Phone Number
"Exceptional Experience in Streamlining Back Office Operations and Elevating Customer Service Across Various IndustriesWith a specialized focus on Property Management, Ground Transportation, Telecommunication, Logistics, Online Food Ordering, Restaurants, Medical Billing Companies, E-commerce, and more, I bring a wealth of expertise in optimizing customer service channels and supporting functions.My primary responsibilities revolve around strategic leadership, people management, and the seamless orchestration of business operations within contact centers. I excel at setting directions, conducting in-depth reviews, and maintaining robust customer and partner relationships.My passion lies in continually improving quality assurance, measuring and enhancing customer experiences, refining systems and processes, conducting insightful reporting and analysis, and effectively managing workforces.I take pride in offering the most competitive prices in the industry while guaranteeing 100% satisfaction for both clients and customers. As your dedicated professional, I'm not just here to manage, but to lead your team toward excellence, driving superior customer service, and fostering lasting business relationships. Let's embark on this journey of growth together."
-
Business Development ExecutiveInvowork Jan 2024 - PresentAs a Business Development Executive at Invowork, I am responsible for driving business growth, identifying new opportunities, and ensuring smooth operations in client acquisition. My role involves building relationships, creating strategic plans, and improving overall business processes to increase revenue and expand our market reach.Key responsibilities include:Generating new business through various platforms, including Upwork and ToptalBuilding and managing a strong sales pipelineIdentifying and exploring additional platforms to expand business opportunitiesStrengthening client relationships and ensuring their long-term satisfactionCollaborating with internal teams to create strategies for sustainable growthContinuously seeking out new market trends to align with business goalsI am dedicated to enhancing Invowork's presence in the marketplace and consistently delivering results that contribute to the company's growth and success
-
Customer Support ExecutiveEffimize Mar 2020 - Jan 2023Lahore, Punjab, PakistanAs a part of management my responsibility is to take leadership and provide expert consultancy in all service enablement functions and activities regarding Customer satisfaction, Customer experience and also about to get a good feedback from the customer and the clients as well.-Establish and maintain good working relationships with clients and customers.-Make sure the business solutions are up to mark and easy to use.-Ensure development information.-Creating visibility and focus for top management.-Handling Inbound calls, providing product and service information, Resolving complaints and forwarding queries to the relevant department.-Responsible for delivering high customer satisfaction and high quality service with ensuring first call resolution.-Gather customer's concerns and suggestions.-Ensuring that customer queries should be resolved in the specific Turn around time (TAT) by following up on services request.
-
Telemarketer Sales ExecutiveAkspert Ventures Aug 2017 - Feb 2020Lahore, Punjab, Pakistan-Calling existing and potential customers to persuade them to purchase company products and services.-Making outbound calls to prospects or customers-Cold calling and validating leads, telemarketing sales, collections, surveys, non-profit or charity fundraising, appointment setting and proactive customer service notifications.-Accurately recording details of customers’ purchase orders.-Processing all customer purchases accordingly.-Generating promising leads for the outside sales team to pursue.-Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.-Developing and sustaining solid relationships with customers to encourage repeat business.-Using sales scripts proffered by the company to drive sales and respond to customer rejections.-Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.-Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Frequently Asked Questions about Abdullah Amir
What company does Abdullah Amir work for?
Abdullah Amir works for Invowork
What is Abdullah Amir's role at the current company?
Abdullah Amir's current role is Customer Care Executive | Customer Support | Telemarketer | Logistics.
Not the Abdullah Amir you were looking for?
-
Abdullah Amir
Marketing Manager | Google Ads | Meta Ads | Helping Business To Generate More RevenueToba Tek Singh -
Abdullah Amir
Business Development | Digital Marketing Strategist | Brand Development Expert | Personal Branding | Growth And Lead ExpertKarāchi -
Abdullah Amir
Software Engineer | Senior Mern Stack Engineer At Powerhouse | Front-End Web Development ProfessionalSialkot1alinatelehealth.com -
Abdullah Amir
Lahore -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial