• Responsibilities include administrative duties such as keeping track of all transaction documents in the client database, monitoring and notifying clients of important deadlines, and planning appointments and final walkthroughs.• coordinate events, programs, and services; markets and promotes products and services• participates in various financial activities; develops training programs; creates reports; and tracks progress of projects• serves as liaison with various real estate and other related departments and community agencies• Direct day-to-day operations of the appraisal staff ensure individual compliance with policies and procedures, and ensure individual goals are established and objectives met.• Answer questions and investigate complaints from property owners; direct appropriate staff to ensure timely resolution, explain department policies, procedures, and state statutes.• Ensure appraisal processes consistently meet Professionally Accepted Mass Appraisal Standards, as defined by law, and implement corrective measures as necessary to ensure ongoing compliance.• Works with department leaders to conduct strategic planning and development.