Abdullah Arshad is the Head of Administration at the Office of the Deputy Vice-Chancellor (Student Affairs and Alumni), Universiti Putra Malaysia (UPM). He joined UPM in January 1999 as the Administrative Officer, Faculty of Science and Environmental Studies before his promotion as the Head of Corporate Communication Division in July 2007, Head of Marketing and Communication Office in 2010, Head of Corporate Planning Division in 2013, Deputy Director, Corporate Strategy and Communications Office in 2016, Director of Sultan Sallahuddin Abdul Aziz Shah Arts and Cultural Centre in 2019 and Senior Deputy Registrar at Faculty of Medicine and Health Sciences in November 2020.23 years of working experience with knowledge and capabilities in university administration: academic management, event management, public relations, faculty administration, student affairs, protocol, marketing, corporate & strategic planning, academic quality assurance, value management, customer satisfaction, and university ranking.During his 23 years of service at UPM, he has been awarded the UPM Excellent Service Certificate for 19 years and has thrice been awarded the UPM Excellent Service Award for the years 2002, 2007, and 2015. He was, in fact, nominated as Promising Staff of the Faculty of Science and Environmental Studies in the year 2000. Since the year 2003, his report of the Yearly Performance Score was never lower than 90% whereas in fact, in 2005, he accumulated a total score of 97.34%.Holds a degree in Agricultural Science and obtained the Certificate of Completion (Higher Education Administrators Program), the Visiting International Professional Program from Michigan State University, USA.Underwent various structured skills and knowledge development programs in leadership, public relations, event management, project management, business continuity plan, student management, strategic planning, customer service, and finance management.