• Supported the delivery of multiple projects and programmes, working with senior management to ensure successful execution and adherence to timelines.• Led a range of projects from planning to completion, ensuring they were delivered on time, within budget, and met client objectives.• Coordinated the deployment of both standard and customised solutions, managing resources and schedules to align with project goals.• Managed client relationships, providing consistent updates, addressing client needs, and ensuring satisfaction throughout the project lifecycle.• Collaborated with internal teams and external suppliers to produce and deliver high-quality project materials and content.• Conducted data collection and analysis through pre- and post-project surveys, compiling reports for internal review and client presentations.• Worked closely with cross-functional teams to ensure smooth project workflows and timely completion of key deliverables.• Utilised project management tools (e.g., Zoho CRM, Microsoft Office) to track project progress, manage tasks, and maintain detailed records.

•Currently leading a project with a cross-functional team to transform an existing storage room into a multifunctional on-site workshop and working space, optimising facility usage and fostering collaborative environments.•Developed and executed project plans for three escape room ventures in London, totalling £7000, over an 8-month period.•Engaged with 50+ stakeholders, including equipment suppliers and council representatives, to meet all regulatory standards.•Orchestrated a one-month project to update the escape room experiences with a budget of under £2000. This strategic revamp significantly reduced the number of problems and issues encountered in the rooms.•Led a project to upgrade the electrical systems in the front-of-house, enhancing the infrastructure to better cater to customers hiring the venue for events. This modernisation ensured a seamless experience for our clientele and expanded our offerings to event organisers.•Created risk assessments for each initiative, establishing contingency plans to address potential hazards and system failures.

• Planned and delivered over 100 effective lessons, accommodated different learning styles, and graded assessments.• Maintained accurate records of 75 student progress and attendance, and fostered a positive classroom environment.• Promoted the school's values and mission, encouraging students to become responsible and engaged members of their community.

• Planned and organised over 20 extracurricular activities, trips, and events for students to enhance personal and academic development.• Developed relationships with local businesses and organisations to create work experience and internship opportunities for students.• Provided administrative support to the school's management team, including organising meetings and filing paperwork.• Managed student attendance records and communicated with parents regarding absences or other issues.• Managed and established the school's new website ensuring everything was up to date and accurate.• Created and curated content for the school's online presence.• Created a new style of school newsletters that increased engagement from all parents and students and received more contributions from teachers.

•Coordinated daily operations at Fox in a Box London with a team of 12-15, ensuring projects ran smoothly and efficiently.•Supported the lead project manager in devising and delivering 3 diverse escape room projects and related events.•Led training initiatives for over 10 staff, prioritising customer service excellence and safety, which culminated in our rise from 453rd to 3rd on TripAdvisor due to consistent 5-star feedback.•Played a pivotal role in the ideation and creation of new escape room challenges, drawing insights from customer feedback and market research.•Managed inventory, striking a balance between sufficient stock levels and cost efficiency.•Streamlined inventory processes, achieving cost savings and operational improvements.•Orchestrated a full-scale building refurbishment with a budget of £3000, completing the transformation within 5 months.•Spearheaded a successful publicity stunt project, which captured significant media attention and directly contributed to a 25% surge in our bookings.

•Provided excellent customer service to guests, ensuring an enjoyable and immersive experience in the escape room games• Managed game sessions and monitored progress, providing hints and assistance as needed to ensure customers had a fun and successful experience• Assisted with game room preparation, ensuring all equipment and puzzles were in working order and ready for use• Maintained accurate records of customer bookings and payments• Received positive feedback from customers on a consistent basis, resulting in increased customer satisfaction and repeat business.