Abdullah Eid Email & Phone Number

Jeddah

Key Account Management & Project. - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Play an integral part in generating new sales that will turn into long-lasting relationships. - Acquire a thorough understanding of key customer needs and requirements. - Expand the relationships with existing customers by continuously proposing solutions that meet their objectives. - Prepare presentations, proposals and contracts. - Develop and maintain sales materials and product Knowledge. - Ensure the correct products and services are delivered to customers in a timely manner. - Ensure effective Internal communications within the Sales, Customer Support and Marketing Department. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Saudi transformation PMO office. Identify opportunities for efficiencies (to improve productivity and SLA performance) and drive delivery of such projects (automation, process improvements) Drive rigorous metrics related to the balanced scorecard to evaluate performance and drive reduction in variability/defects in critical business processes Support the execution of innovation projects through the operational excellence agenda.

Management development program (MDP) & Intensive training program in business, finance, accounting, air industry and personal skills courses. This program is made to have trainees with excellent educational knowledge, well-practiced in leading projects and managing businesses in different areas, especially in the aviation industry. Courses included in this program are: Digital Marketing (WSI) Effective Team Member (CTD) Effective communication (CTD) Leadership and Influence (CTD) Leadership skills (CTD) Team Building Workshop (CTD) Advanced Sales Strategies (IATA) Alliances, Partnership, and Frequent Flyers Programs (IATA) Advanced Airline Marketing (IATA) Airline Leading Practices and Cost Reduction Strategies (IATA) Airline Business Management – Air MercuryTM simulation program (IATA) Foundation in Managerial Accounting, Corporate Finance and Company valuation (DC Gardner) Accounting (BG Consulting) Financial Analysis (BG Consulting) Financial Analysis in Aviation (DC Gardner) Asset & Liability Management and Investment Banking (DC Gardner) Planning Skills (CTD) Controlling Skills (CTD) Management by Walking Around (CTD) Presentation & PowerPoint Skills (CTD) Touch Your Potentials (Professional Institute) Job Ethics (CTD) Aviation Management (CTD) Passenger Services (Marketing Department) Amadeus (Customer Service) Telephoning Skills (Customer Service) Call Center OJT (Customer Service) Basic Air Cargo (Customer Service) Dangerous Goods Handling (Customer Service) Baggage Services (Customer Service) Altea DC Customer Management (Customer Service) Report writing (CTD) Business Etiquette (CTD) Business Etiquette & Protocol (IFS) Aviation Managements Diploma Level 1 (AES, France) Report Writing (Arabic) (CTD)

Toulouse Area, France

Business analyst on job training.Creating a detailed business analysis, outlining problems, opportunities and solutions for a businessBudgeting and forecastingPlanning and monitoringVariance analysisPricingReportingDefining business requirements and reporting them back to stakeholders

Yanbu Industrial City, Al Madinah, Saudi Arabia

I have learned to perform the following:Develop/ review different types of contracts/agreements for the projects.Administer the contracts and ensure all terms and conditions are implemented by all projects.Develop review contracting strategy & plan for different types of projects.Conduct market analysis to determine the best type of contract for the project and provide alternatives.Implement Saudi Aramco Procurement Manual for all contracts and consciously monitor implementation.Develop/review change order packages and ensure compliance to related guidelines and procedures.Develop/review negotiation strategies for change orders.Participate in negotiation meetings for all change orders.Ensure implementation of the supplier performance evaluation by project teams.Conduct/participate in counselling sessions with low performing contractors and log the required actions.Provide contracting consultations to project teams to resolve any issues/ disputes.Provide feedback to project teams regarding contract terms and conditions to avoid occurrence of disputes or breach to the contract.Develop/review contract amendments.Perform contract closeout actions upon project completion.Prepare/review contracting reports to management.Prepare/review different types of agreements/MOUs with external parties and potential JVs.Uphold work ethics and maintain high standards of professional behavior and conduct.

Ras Tanorah

Programs analyst OJT:Conducting research, analyzing data, identifying trends, and preparing reports. Determining program requirements and making recommendations. Analyzing programs, policies, procedures, and systems and making recommendations to optimize these. Drafting new or revised policies and procedures. Assisting program managers with the development of budgets and schedules as well as tracking metrics. Assessing and advising on potential issues related to costs, schedules, and performance. Advising program managers with regard to planning, testing, and implementing new programs or systems. Identifying and resolving issues and problems. Planning, analyzing, and evaluating the effectiveness of operations and programs. Preparing and presenting reports and recommendations.

Yanbu Industrial City

Bachelor'S Degree, Management Information Systems

Diploma In Finance For The Airline Industry

Professional Post Graduate Diploma In Aviation Management

Airline Management

Diploma In Airlines Sales And Marketing