I am an experienced and results-driven Technology Director with a strong background in ICT consulting and project management. My expertise lies in developing and executing technology strategies to drive organizational growth & efficiency. With a proven track record in leading cross-functional teams & delivering successful projects, mitigating risks & ensuring quality service delivery.In my role as an ICT Consultant at Bureau Veritas, I played a pivotal role in aligning technology initiatives with the organization’s strategic goals. I designed & implemented the Project Quality Plan, ensuring the smooth execution of communication installation activities. I also represented the company in third-party meetings, fostering collaboration and driving technology innovation. By developing contingency plans & maintaining comprehensive documentation, I successfully mitigated project risks & ensured seamless project execution.During my tenure as a Bidding Lead at Al Majal G4S, I honed my skills in the bidding process, analyzing bid documents & leading cross-functional bid teams. I collaborated closely with sales to develop winning bid strategies that aligned with customer needs. Additionally, I stayed abreast of market trends & competitor activities, enabling me to position the company effectively & deliver compelling presentations & proposals to potential clients.As the Head of Operations at Lebara, I spearheaded transformative projects that led to increased efficiency & cost savings. I successfully oversaw the company’s transition from Light MVNO to MVNE, delivering substantial improvements in operational performance. With my strong leadership & project management skills, I directed & managed complex projects, implemented new operational testing procedures & established strong service level agreements & KPIsIn my earlier roles as an Engineering Team Leader at Zain I gained extensive experience in managing network operations, leading teams & collaborating with key stakeholders. I consistently ensured quality service delivery, managed projects during critical periods such as the annual Hajj pilgrimage, and worked with industry-leading technology vendors.Keywords: Technology Director, ICT Consulting, Project Management, Strategic Planning, Risk Mitigation, Quality Assurance, Documentation, Bidding Process, Cross-functional Collaboration, Market Analysis, Transformation Projects, Operational Excellence, Service Level Agreements, Key Performance Indicators, Network Management, Stakeholder Engagement, Leadership, Innovation, Engineering, 2G, 3G, 4G, 5G
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Ict Consultant - NeomBureau Veritas Group May 2022 - May 2023Neom- ICT Consultant for NEOM Technology & Digital Hub, NEOM Innovation Hub, and NEOM Logistics Park- Reviewed NEOM's strategic plan regularly and updated the technology strategy accordingly to achieve the main goal of the organization.- Designed and monitored the implementation of the Project Quality Plan & Procedure for the inspection and testing of communication installation activities.- Represented NEOM in third-party meetings to discuss technology initiatives.- Pre-qualified contractors to ensure quality service delivery.- Created contingency plans for technology projects to mitigate project risks.- Developed and maintained high-quality documentation such as business requirements document, future business process model, test script, technical and functional design document. -
Bidding LeadG4S Nov 2020 - May 2022- Developed and maintained a strong understanding of the bidding process, including RFP, RFQ, and ITT.- Conducted in-depth analysis of bid documents to identify requirements, risks, and opportunities.Led cross-functional bid teams, including sales, engineering, legal, and finance, to develop high-quality bid responses.- Coordinated with external vendors and partners to gather necessary information and ensure timely bid submission.- Worked closely with sales and account teams to develop winning bid strategies and ensure alignment with customer needs.- Monitored bid performance metrics and implemented continuous improvement initiatives to enhance bidding processes and outcomes.- Maintained a thorough understanding of market trends and competitor activities to inform bid strategy and positioning.- Developed and delivered presentations and proposals to potential clients to showcase the company's strengths and value proposition.- Negotiated with customers and partners to ensure favorable terms and conditions for bid contracts. -
Head Of Network OperationsLebara Mobile Ksa Jun 2015 - Nov 2020- Building a project charter for the Transformation Project to move the company from Light MVNO to Medium MVNO and then MVNE, resulting in increased efficiency and cost savings.- Identifying project stakeholders and gathering stakeholder and sponsor requirements and needs.- Developing a detailed Statement of Work (SOW) for the project.- Estimating project tasks, time, and resources for each project.- Identifying project risks and developing a Project Management Plan (PMP) for each project.- Directing and managing project work, while also monitoring and controlling project work to handle project constraints and politics.- Leading project status meetings and providing project internal and external sponsors with necessary information and status reports with dashboards.- Facilitating various technical negotiations and overseeing $17M Operations projects.- Directing a project for new roaming services, resulting in over 52% increase in roaming subscribers in six months.- Consolidating two Data Centers into one location with high availability, resulting in greater efficiency, streamlined operations, and savings of over 35% in project payment bills.- Implementing new proactive operation testing, resulting in greater efficiency and consistency in customer satisfaction and around 50% reduction in customer complaints.- Preparing the company's technical contingency plans.- Developing division relationships, restructuring the delivery processes, and improving the cross-functional processes.- Being the main connection between Lebara Mobile and the government.- Handling the Technology Portfolio Management in the company to decide where the company can invest in the technology landscape.- Championing engineering and operational excellence, establishing metrics and processes for regular feedback and improvement.- Driving the performance of the technology services by close monitoring with strong Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). -
Engineering & Quality SupervisorZain Ksa Sep 2012 - Jun 2015- Led the engineering department for a region the size of Germany, including Makkah, Madina & Assir.- Managed regional network quality, contingency planning, engineering, and audit.- Served as the main interface with regional operations, planning, solution, and customer service.- Managed all operation teams during the annual Hajj pilgrimage, ensuring targeted service and leading risk management and contingency plan simulations.- Managed a core team of 6 engineers, providing guidance to achieve the company's vision and targets.- Acted as manager for a collective period of one year.- Provided direction, supervision, and support for building up the entire ZAIN network from scratch in the Western Region.- Served as the main interface to Zain NOC and Zain Marketing customers.- Spearheaded Western Region Network Delivery and Acceptance.- Managed all Hajj operation teams to deliver quality service during holy seasons for five consecutive years.- Worked with companies and third parties such as Nokia, Huawei, Siemens, Roamware, Synivese, among others.- Worked with various technologies such as 2G, 3G, 4G, and 5G. -
Operation Team LeaderZain Ksa Sep 2007 - Sep 2012• Managed a core team consisting of 6 Engineers and guided them to achieve the company’s vision and target.• Worked as Acting Manager for a collective period of one year.• Provided direction, supervision, and support for building up ZAIN network from scratch .• Main technical interface for the customers matters. • Spearheaded the Region Network Delivery and Acceptance.• Managed operation teams to deliver quality service during peak seasons 5 years in a row.
Abdullah Faisal Skills
Abdullah Faisal Education Details
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Management Of Technology -
Artificial Intelligence: Implications For Business Strategy -
Electrical And Electronics Engineering
Frequently Asked Questions about Abdullah Faisal
What is Abdullah Faisal's role at the current company?
Abdullah Faisal's current role is Technology Management Leader | Driving Innovation and Business Transformation | Strategic Technology Executive | Delivering Results through Leadership and Vision.
What schools did Abdullah Faisal attend?
Abdullah Faisal attended New York University, Mit Sloan School Of Management, King Abdulaziz University.
What skills is Abdullah Faisal known for?
Abdullah Faisal has skills like Artificial Intelligence, Operations Management, Negotiation, Team Management, Team Leadership, Business Operations, Performance Management.
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