Abdullah Hafidz Bin Bujang Email & Phone Number

Singapore

• Provide technical support to Takeda Shire IT Integration Project
• Provide end-user technical support and handled trouble tickets from the helpdesk dealing with all manner of desktop support issues and to troubleshoot hardware & software problems and resolve printing & network.
• Provided support for smartphones and tablets.
• Assisted with Windows migration and deployment and new user computer setup.
• Assisted with users, computers, and group policies management using Active Directory.
• Assisted with Audio Visual equipment setup for meetings.

North West, Singapore

Singapore

• Involved in the installation, configuration and upgrading of any related IT infrastructure equipment during project implementation (Migration from NobleAgri Limited to CofcoAgri Limited)
• Assisted with the migration from MS Office 2007 and MS Exchange to MS Office 2016 and MS Office 365 (Deployment and Support)
• Oversee daily user support and other IT infrastructure matters that include researching, diagnosing and resolving server, network, hardware and software issues. (Cisco IP phones, Network connectivity, Network printers.
• Worked with Service-Now System for responding to service requests and incident managements by logging requests with IDs and resolving incidents utilizing knowledge management; containing detailed description of.
• Take ownership of customer issues reported and see problems through to resolution.
• Worked with Citrix Xenapp Server in supporting and delivering bespoke applications to thin clients using terminal services.

Singapore

Respond to and initiate technical troubleshooting sessions with customers (Network Administrators, System Administrators) - via phone, email and remote sessions.Interact with customers at all levels, from the very basic user to the technically advanced from all regions - APAC, EMEA, Latin and North America.Manage and work support tickets per industry best.

Kuala Lumpur, Malaysia

Assist with the implementation of new computers and network systemsAssist in IT projects, system integration and outsourcingPerform on-site system administration, installation, configuration, troubleshooting and testing for Microsoft Windows Servers and business application servers at customer premisesCollaborate with vendors to resolve interoperability.

Singapore

Responsible for the setting up, testing and operating RFID-Based Marathon Timing SystemsMaking the different System Nodes to communicate with each other thru TCP/IPDesign the Network layout and IP address assignmentAssist in Race-Day setup, Major roles included Timing Systems deployment layout, remote connections and network configuration.Develop custom.

Singapore

Install and configure routers, switches, firewallsInstall, terminate and test Cat (5/e/6) Ethernet cablingSetup (TCP/IP), DHCP IP Address, Network Address Translation (NAT), Firewall (DMZ), DNS, Network-attached storage (NAS)Deploy and Trouble-shooting LAN/WAN EnvironmentsConfiguration of network shares and shared devicesUpgrade firmware on network.

Singapore

Projects include Web Applications Development, Website Design, Web Hosting, SEO, Social Media and E-Commerce SystemsI was responsible for a variety of tasks including front-end development, back-end development, and user experience design.Building templates – slicing and coding Photoshop comps using hand coded HTML / XHTML and CSSMaintaining and updating.

Singapore

Implementation/Maintenance of the New DRAM SystemInvolved in the planning of resources using the DRAM SystemInvolved in the development of several software aimed at streamlining and improving business processMS Access Database Administration

Singapore

Assist in Data Entry for Website Project for POLYCOM.com New WebsiteConceptualize requirements into creative, dynamic and rich UIEnsure site design integrity and quality controlFront-end web development and Hand-coded HTML, CSS, JavaScriptAssist in Google Analytics Management and KPI tracking

Singapore

Develop Custom Software Solutions for the company and its clientsProvides Technical Support to the Directors during their meeting with ClientsProvides Software Training to Sales and Marketing DepartmentWeb Server Administration

Singapore

Attached to PCB Manufacturing LineHandles the ENTEX Chemical Treatment MachineLearn about the process of Manufacturing Printed Circuit Boards

Diploma, Electrical, Electronics And Communications Engineering

7 O'Levels