Abdullah Haniff Email & Phone Number

Hayward, Ca, Us

Milpitas, California, United States

Provide positive, timely service to customers during the check-in and checkout processUnderstand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next stepsHelp set up and repair technology devices for customersMonitor service queues and provide accurate status updates to customersClearly communicate and partner with fellow agents

Pleasanton, California, United States

• Investigated and resolved moderate complexity homeowners claims promptly and efficiently. • Conducted field inspections for at least 50% of work time, utilizing company-provided vehicle. • Handled virtual claims using advanced video technology to assess damages and collaborate with onsite vendors. • Analyzed gathered facts against policy terms to determine claim coverage and made coverage decisions accordingly. • Established reserve amounts within prescribed settlement authority limit and negotiated settlements. • Effectively communicated with insureds and their representatives to resolve issues and ensure customer satisfaction via phone, email, text, and written communication. • Managed claims workload, prioritizing responsibilities to monitor progress and expenses, and bring cases to conclusion. • Directed, monitored, and reviewed files handled by independent adjusters to resolution when necessary.

Fremont, California, United States

Responsible for reviewing up to 4,000 photos a week for listing on CarMax's auction website.● Assisting with the purchasing of vehicles as requested and in alignment of the company.● Providing leadership and continuing to mentor entry level buyers within the department.● Defining commodity strategies for each part of the business in order to meet quality, cost and ontime delivery requirements while reducing the risk for both the company and our customers.● Communicating with vendors, transporters and dealers to ensure items, services, materials,vehicles and orders are shipped and delivered by a specified date.● Handling all office duties including answering phones and directing to the correct departments.● Ensuring that the auctioneers are confident when it comes to bidding on our fleet of cars.● Assessing customer vehicles with precise detail to give them an appraisal offer on their vehicle.● Checking vehicles for damage or mechanical problems in order to give customers an accurateappraisal and to make sure if we buy the car from the customer we can safely sell the car or tender the vehicle into wholesale status.● Attending meetings to review company metrics, positive achievements and recognitions for everymonth.● Mastering vehicle options and conditions accurately while optioning vehicle features byfamiliarizing myself with hundreds of different new car technologies.

Fremont, Ca

● Provided day-to-day support to the business development team on various business development and marketing initiatives.● Brainstormed with the business development team for new ideas.● Helped make a short ad for the company’s website● Scheduled meeting for the managers● Attended meeting with consultants to create a fundraising plan to pitch to new investors.

San Francisco Bay Area

● Lead daily operations for Google Express merchant store Target in Hayward, CA● Managed performance through metrics to develop operational improvements● Trained new store operators to follow the Standard Operating Procedure● Helped Google Express merchant store Target achieve over a 35 TPH average for every week● Built strong relationships with merchants stores target team members● Tested new technology to improve work efficiency to be used for new store locations● Data Entry

Associate Of Arts - Aa, Business Administration And Management, General

Bachelor Of Business Administration - Bba, Management Information Systems, General