Abdullah Harb Email & Phone Number

Hawally, Hawalli Governorate, Kw

Uae

Setting up and developing the Salon Hair & Beauty franchise under the umbrella of Glomar trading in and the GCC.

Uae

United Arab Emirates

United Arab Emirates

To support the company sales & brand management objectives by rolling out the training and education programs internally and externally Plan, organise and control all activities in Nazih Education Center.Plan, organize and control all activities in Training Centre. • Supervise Education Team and Education Coordinator to ensure the overall success and effective daily operations of the centre. • Assess technical training requirements. • Approve scheduling of courses, manage and control the training schedules. • Develop with the Education Team to set up program materials, and training curriculum. • Work with instructors to establish effective Training delivery. • Ensure that the costs of planned programs are within budget. • Research new technologies and methodologies in a workplace for learning and presenting. • Ensure the quality of training delivery. • Evaluate training delivery. • Develop, propose and enforce departmental policies and procedures. • Supervise departments, personnel and enforces evaluation procedures. • Maintain proper documentation of all education centre material. • Ensure the trainers are following the brand guidelines and image by withholding at all times a clean and tidy personal appearance (Uniforms etc…, where needed) as well as maintaining a clean hygienic training centre. • Responsible for all trainers’ delivery of feedback reports to both management (Brand Managers, Head Office) and feedback on the trainers to the saloons. • Conduct and manage all trainers and request for new joiners (Induction Training Course). • Develop and conduct training courses and aid for further development and education within other departments throughout Nazih (e.g: Sales Training Conduct). • Communicate with suppliers on training and education materials and executing approved plans in the market. • Organize shows or Seminars to the clients and prepare the necessary schedule and programs.

Bahrain

• Salon Policy and Procedures • Support Advice• Reflect owners vision• Report On Salon• Financial Target• Salon Services Development• Staffing Skills Development • Education Training Plan• Implementation of Salon policies practices as ISO Standard• Work with owners• Support and reflect attitude• Salon Business Development• Sales target record• Maintain and update equipment, product, services as company Standard

Beirut District, Lebanon

• Identify training needs of frontline employees• Design, coordinate, conduct and evaluate training classes and activities in areas (in-salon) of customer service, selling skills, personal development, product knowledge• Prepare and update training manual, training materials and training note• Handle customer service enquiry and complaint• Manage the use of studio • Organize training activities and events• Lunching ByFama professional brand• Drafting and editing technical brand Guide• Marketing online application that aid salon management and hairdresser• Conducting marketing research and testing productSales: • Providing sales and administrative support involving efficient handling of to Supporting the sales team in attaining sales targets p and confidential agreements• Providing inputs and ideas into marketing enterprises and subsequently, promote them and monitor responses.

Saudi Arabia

• Lunching Schwarzkopf professional brand • Event coordination management and marketing • Drafting and editing technical brand Guide • Marketing online application that aid salon management and hair dresser• Conducting marketing research and testing product Sales: • Providing sales and administrative support involving efficient handling of top and confidential agreements.• Supporting the sales team in attaining sales targets.• Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses.• New product launching.• Monitoring the trends and evaluating the performance assessed against monthly sales goals. • Maintaining an efficient work environment. • Promoting the facilities of the organization to fresh and existing customers through a proactive approach. • Coordinating and responding to all requests of internal meetings.Training: • Delivering Sales and Services training including training on Customer Care and Telephone skills, Handling Customer Complaints, Service quality standards .• Evaluating training effectiveness and introducing training enhancements • Maintaining technical competence to ensure the delivery of effective and up to date training interventions.• Enhancing operational efficiency and effectiveness.• Evaluating training effectiveness and introducing training enhancements • Supporting the identification of training needs. Analyzing Training needs to arrive at

Saudi Arabia

Saudi Arabia

• Train the Trainer: To work in the market to support L’Oreal philosophy (DREAM, EXCEL, SUCCEED).• Stock Responsibility : Control the stock in ATS warehouses & repair the POSM material depends for the monthly animation • Implementation of L’Oreal Strategy : Classifying Salon Universe into three classes, designing different training programs to suit both the salon potential and staff level abiding with L’Oreal Philosophy (DREAM, EXCEL, SUCCEED)• Segregating 2 kinds of training: Group Training to launch new products and services, and In Salon training for getting the newly joining staff started on the brand.• Follow up with salesladies: on the technical side of the hairdresser’s consumption in the salons and how to promote the slow moving shades of coloration.• Developing the coloration concept: from just having a color applied on the client to a full treatment- coloration program before and after the application.Modification for the coloration concept to be with measurable standards rather than only mixing approximately.

Jeddah Saudi Arabia

Jeddah - Saudi Arabia

Ksa

- Hair Consultant- Brand activation- Customer follows up after service

Lebanon

Training stylist on how to Analyze, hair and scalp condition and provide basic treatment or advice on beauty care treatments for scalp and hair& way of Developing Hair Extensions Programs

Bachelor Of Commerce - Bcom, Business Administration And Management, General, 56.5

Diploma, Beauty And Cosmetics