As a seasoned Business Analyst with a strong foundation in Computer Science, I bring a blend of technical acumen and strategic thinking to drive impactful business solutions. My experience spans optimizing data pipelines, implementing robust data management strategies, and developing analytical dashboards to facilitate informed decision-making.At New York Life Insurance Company, I led initiatives that significantly enhanced operational efficiencies, including a 25% reduction in underwriting decision time and a 20% improvement in NYL.com capabilities. My expertise in AWS Glue, Power BI, and risk management frameworks has been instrumental in delivering robust solutions that align with business objectives.Prior to this, at NTT Ltd., I drove customer engagement and operational efficiency through dynamic data analysis, custom reporting, and strategic model development. My contributions led to a 15% increase in customer engagement and a 40% boost in contract renewals.I am adept at leveraging analytical skills to solve complex problems, manage projects, and facilitate stakeholder communication. My proficiency in SQL, Excel, Power BI, and advanced marketing analytics positions me to deliver data-driven insights that enhance business performance.I am a Certified Scrum Product Owner® (CSPO®) and hold a Master’s in Computer Science from Stevens Institute of Technology. My goal is to continue leveraging my skills and experience to drive business success and innovation in dynamic and challenging environments.