Abdullah Ibrahim Email & Phone Number

Atlanta, Georgia, United States

• Followed the SAFE Agile Methodology in this project.• Used PI-Planning for Quarterly development planning.• Participated in Scum of Scums and provided updates and feedback based on Program Increments and Iterations to upper management, PM, PO, RTE, and CTO office.• Demoed Fiber modules in relation to Billing, Importing, and Designing.• Led all Scrum Ceremonies for Team Fiber (Sprint Planning, Sprint Review, Sprint Grooming, Sprint Retrospective, and Stand Ups).• Designated Scum Master for Team Fiber, facilitated all team collaborations. • Point of contact and SME for Team Fiber. • Alongside Scrum Master responsibilities, also worked as a Business Analyst to design software components and functions for the scrum team. • Created Technical Design Document from Project Documentation and interactive collaboration with Product Support and Implementation Teams.• Started/Ended all Program Increments as planned in PI-Planning and provided feedback and expectations to development team. • Set team goals (quarterly/per sprint) and reviewed progress with team as deadlines approached. • Held team engagement meetings to connect with team members outside of work to build a more efficient team.• Used JIRA for Issue Tracking, used Confluence for Documentation and Document Sharing, used Slack for Team Collaboration, used GoToMeeting for Remote Conference Meetings, used Microsoft Outlook for corporate email, and used Paycom for HR.

Atlanta, Georgia, United States

• Followed the SAFE Agile Methodology in this project.• Meridian, a web based application developed in place of the former Windows based application UPN.• Primarily worked on Fiber enhancements for the Meridian application, which includes accounting and data distribution of Internet, Phone, and TV services in addition to Electric, Water, and Gas services. • Created Automated Test Scripts using automation tool Selenium and ran the test scripts on various Deployment Builds.• Created Automated Test Suits using automation tool Ranorex’s record and play functions.• Created and maintained a test case library for regression tests after each release. • Executed automated tests to meet regression requirements. • Executed manual tests for functional, integration, backend, and UAT testing via Zephyr Test Cases.• Used JIRA for Issue Tracking, used Confluence for Documentation and Document Sharing, used Slack for Team Collaboration, used GoToMeeting for Remote Conference Meetings, used Microsoft Outlook for corporate email, and used Paycom for HR.

Dunwoody, Georgia, United States

• Followed the Agile Scrum Methodology in this project.• Primarily worked on Tokenized payments running to and from UPN servers. • Implemented PCI Compliance guidelines when developing and testing payment modules in UPN.• Tested payment gateway software for UPN as well as Vendor’s hardware to meet security and PCI standards. • Tested POS System Elavon for Tokenized payments via credit cards. • Tested payment gateway software via e-checks.• Testing payment gateway software via payment profiles.• Tested API for tokenized payments with API Testing Tool Postman.• Implemented Tokenization Project into Beta environments.• Supported, maintained, and overlooked all issues in Beta environments.• Led QA Testers from other teams migrate to an agile environment due to some team members still working in traditional methods such as Waterfall. • Used JIRA for Issue Tracking, used Confluence for Documentation and Document Sharing, used Hipchat for Team Collaboration, used GoToWebinar for Remote Conference Meetings, used Microsoft Outlook for corporate email, and used ADP for HR.

Dunwoody, Georgia, United States

• Followed the Waterfall Methodology in these projects.• UPN (Utility Power Net) a Windows based application which is developed for accounting and data distribution purposes for Utility cooperatives across the country.• CMC (Client Management Console) a Window based configuration application to configure exactly how UPN should run, varying from cooperative to cooperative.• OCSP (Online Customer Service Portal) a Web Based application developed for the end consumer of a Utility cooperative to maintain customer account details.• Tested high profile critical production issues which were identified in client environments and participated in the SDLC process of Software Development. • Tested using iOS Simulator, iPhone, iPad, and Android application for Browser Compatibility.• Participated with the team in Analysis, Inspection, Walkthrough, Verification and Validation. • Created Test Plans and Test Cases from BRD and Use Cases.• Tracked Bugs/Issues until they were Resolved/Closed.• Used XMS for Issue Tracking, used Confluence for Documentation and Document Sharing, used Hipchat for Team Collaboration, used GoToWebinar for Remote Conference Meetings, used Microsoft Outlook for corporate email, and used ADP for HR.

Sandy Springs, Georgia, United States

• Responsible for testing the ACMP application for the Tricare project.• Followed the Agile Scrum Methodology in this project.• Close interaction with Business Analysts, System Analysts, Scrum Masters, Application Designers, QA Leads, QA Testers, and Software Developers to understand application functionality, navigational flow, response time, and integration behaviors.• Worked on ACMP which is an internally developed care management platform that keeps track of customer relationship and consumer base operations of the company project. • Created Test Plan and Test Cases from BRD, Use Cases, and User Stories, and executed them within specified time frames to meet project deadlines.• Executed Test Cases in both Positive and Negative test scenarios using Microsoft Excel.• Analyzed application, unusual behaviors, and system errors and escalated all issues to the Developers and Development Team.• Preformed Graphical User Interface Tests along with Functional and Integration tests ensuring application is displayed as it is designed as per the Technical Design Document.• Performed Back-End Testing to validate all the information that is being stored and displayed is being retrieved correctly throughout the application using SQL Statements that include DML commands such as Select statement. I have also used DDL when needed, if needed.• Participated in Business Walk Through, Defect Report, Weekly QA Status Report, Daily Scrum Stand Ups, Sprint Planning, Sprint Review, Sprint Grooming, and Sprint Retrospective meetings. • Participated in Review Sessions for any unclear assignments to eliminate down time during the 2-week sprint.• Used Jira for Issue Tracking, used Confluence for Documentation, used PMO SharePoint for Document Sharing and Team Collaboration, used InterCall for Remote Conference Meetings, used Lync for company communication, used Microsoft Outlook for corporate email, and used SAP Fieldglass for Timesheet/Payroll and Expense Reporting.