- Provided assistance and clarifications in tax inquiries relating to individuals, businesses, superannuation, fraud and client complaints.- Maintained client records using client relationship management software.- Trained new staff as a Subject Matter Expert, Assistant Trainer and Training Coach.

- Developed youth events to connect the youth in the Islamic community as a part of the Youth Team.- Assisted in the planning and execution of community outreach initiatives such as to assist in providing educational and religious services to the community or to raise funds for the organisation's development or for charity.- Experience in executing medium- to large-scale events by running religious gatherings such as yearly Ramadan and Eid Prayers for the community.

- Organised warehouse utilisation of space for optimal efficiency of use. - Coordinated inventory, pack & dispatch, cleaning & sorting warehouse.- Communicated with customers regarding newspaper orders and returns.