• Build and maintain long term customer relationships.• Provide effective and efficient delivery of customer-based utilization services for equipment selection, by sizing, quoting, selling to the customer, and ensuring the equipment is installed as per our customer’s request with professionalism and excellent customer service.• Manage inbound leads to size, scope and assess the technical and physical replacement requirements.• Prepare pricing, proposals, contracts and assist with project coordination and customer communication where required.• Maintain a CRM database for accounts and opportunities, as well as the collection of customer information and general market intelligence.• Conduct canvassing and selling to new and existing customers.• Deliver excellent customer service based on a thorough understanding of the operating model.• Manage and resolve customer issues and concerns.

• Ensuring that all vehicles are maintained and kept in good condition for safe driving• Making sure that all vehicles are properly insured for liability purposes• Determining rates for rental vehicles based on type of vehicle, length of rental period, time of year, additional features such as satellite radio, navigation system, child safety seats, etc.• Establishing and maintaining business relationships with vendors such as insurance companies, car dealerships, repair shops, banks and other institutes to secure rental cars at the best possible rates• Ensuring that customers have a positive experience by providing excellent customer service• Scheduling staff to ensure that cars are available when needed, and assisting customers with reservations over the phone or in person• Managing inventory to ensure that there are always enough rental cars available• Reviewing applicants for rental car agreements to ensure that they meet qualifications for renting a vehicle• Coordinating with dispatch to arrange for delivery of rental cars to customers

• Participating in daily scrum meetings, sprint planning, unit testing and bug fixes. • Developing and maintaining a reporting system for support users, managers and executives to keep track of support calls both on a moment-to-moment basis and over time using.• Working closely with the QA and Product Management teams as well as other developers to ensure quality and punctual software development• Collaborated closely with other team members to plan, design and develop robust solutions for handling incoming trade

• Sell optional products for meeting customer wants and needs • Complete rental or parking information for customers• Prepare Rental Agreement Folder/Reports with necessary details• Review and submit reports to supervisor. • Ensure rental office area cleanliness and conduct associated custodial duties

• Observed cars at gas pumps to successfully ensure there are no theft attempts and follow proper protocol and document in case of incidents/accidents.• Trained new clerks on proper procedures• Maintained store in neat and organized fashion• Offer promotion opportunities to customers on drink and snack items• Dispense lottery tickets and low-value winnings

• Sell optional products for meeting customer wants and needs • Complete rental or parking information for customers• Prepare Rental Agreement Folder/Reports with necessary details• Review and submit reports to supervisor. • Ensure rental office area cleanliness and conduct associated custodial duties

• Maintained visually appealing and effective displays for the department• Helped customers select products that best fits their personal needs• Educated customers on products and service offered by Walmart

Working in this role, I have developed essential communication and leadership skills, gained an understanding of working as a team to help others improve. It has given me a strong work ethic and has helped me recognise the importance of maintaining a positive work environment to ensure progress.

• Provide Excellent Customer service – As part of our Code of Conduct, certify customers are satisfied• Ensure Customer Care quality – Customers get the best service possible• Complete tasks delegated as a team – finalize everyday tasks assigned by our managers• Available for all tasks – wide-ranging duties such as cashier and over-stock management

• Supervising projects – maintained smooth running operations, met deadlines to deliver project on time• Provide quotations and invoices – prepared official documents for coordinating with management• Interoffice memos – delegate tasks to colleagues• Manage conflicts – stabilize potential deadlocks and create a common power base