- Helped students connect and better comprehend online services and college equipment (Canvas, Microsoft 365, Google drive, Testout and other tools & services) - Mentors students increasing their understanding of Cisco software/hardware and class curriculum.- Consulted, troubleshot and fixed hardware and software issues on client's BOYDs.- Updates and installs of various Windows and Linux software for many personal and several institutional computers (personal experience of installing various OS is far more extensive).

- Maintained and upgraded Cisco equipment resulting in improving performance and upgradability.- Preformed various tasks in password recovery, OS installation and other ROMmon functions.- Set up of various networks and configurations for testing and education. - Experience with Cisco and HP network software and equipment.

- Worked with diverse populations including individuals with disabilities Customer service.- Monitored vehicle's engine, tires and lift equipment to ensure safety of passengers.