As a DevOps Engineer at MotorMinds, I focus on enhancing the reliability, scalability, and efficiency of our SaaS platform for auto shops. My responsibilities include:- Developing and deploying software tools for managing automotive shop workflows, including customer management, job scheduling, and parts inventory tracking to improve shop efficiency.- Integrating Azure OpenAI to support AI-driven features, enriching user experience and automating client support processes.- Utilized SQL for efficient data storage and management to support real-time data needs of the SaaS platform.- Collaborating closely with development teams to ensure seamless integration and smooth code releases.

- Designing initial website wireframes using Figma, ensuring project aligns with client requirements.- Developing and building custom websites, focusing on creating responsive and user-friendly interfaces.- For websites requiring specific functionalities, employing detailed coding with HTML / CSS, JavaScript, React.js, and other various software tools to meet clients needs and goals.- Analyzed and implemented SEO techniques, optimizing website structure to enhance page rankings at a local level.- Hosting client websites, providing reliable and secure web hosting and advertising services to each client's unique needs.

• Building rapport and converting customer inquiries to sell service recommendations.• Provided exceptional service, building trust and confidence with customers leading to becoming one of the top representatives on the team.• Outlined the necessary repairs, parts, and labor costs to ensure customer awareness and transparencythroughout the service process.• Estimated repair costs and time frames, converting customer concerns into clear, actionable solutions.

- Successfully developed an automated script that efficiently managed the remediation of a vast number of sensitive and obsolete files and data through the integration of a third-party REST API, resulted in a reduction of clutter and prevented manual deletion of over millions of files.- Automated and modernized numerous processes and scripts using PowerShell, resulting in a 80% increase in operational efficiency.- Collaborated with team members to plan, design, and implement the project and deployment of technologies as required.- Actively monitored the health of all Active Directory Domain Services and take corrective action when necessary.- Performed all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.