Abdullah Miqdad Email & Phone Number

Tunis, Tunisia

1. Direct all operational aspects including distribution operations, customer service, human resources, administration, and sales2. Assess local market conditions and identify current and prospective sales opportunities3. Develop forecasts, financial objectives, and business plans4. Meet goals and metrics5. Manage budget and allocate funds appropriately6..

Amman, Jordan

Amman Governorate, Jordan

Duties:-Handles (Leads) skilled migration inquiries received online, through phone calls or walk-ins.-Performs several points’ assessments for potential clients seeking to apply as skilled workers and advise on their eligibility to apply.- Attends meetings with interested/ eligible clients (inside or outside the office), explaining the assessment.

Jordan-Amman

• Duties: -Sell new postpaid lines to my existing VIP Customers or from other operators VIP customers in Jordan. - Handling all requests or problems from the clients through mobile or in the Lounge -Collect the invoices.
• Serve walk-in VIP customers with after sales issues
• Enhance the VIP customer experience
• Support the sales team with after sales / Follow up tasks
• solving problems and dealing with the complaints internally in coordination With all departments
• handling termination requests in coordination with the account manager

Jordan-Amman

Duties:- responding to customers' requests (add/delete service, inquires...)- maintaining customer satisfaction - avoiding churn- handling bills- Achieving the target - Sell postpaid & prepaid lines and internet

Jordan-Amman

Duties:- responding to customers' requests (add/delete service, inquires...)- maintaining customer satisfaction - avoiding churn- handling bills- Achieving the target Sell postpaid & prepaid lines and internet

Jordan-Amman

• answer questions of customers regarding services and procedures to enhance customer satisfaction
• follow up and resolve customer complaints and questions perfectly.
• Providing customer satisfaction and retention, experience.
• providing info to the customer with the fastest and most clear way
• Handle customer inquiries, complaints and billing questions.
• Manage upset customers, conflicts and challenging situations.