•Responsible for coordinating and managing training programs within an organization, and this includes Logistics Coordination, Registration and Enrollment, Material Preparation, Record Keeping, and Budget Management. •Assessing training needs, developing materials, conducting sessions, and evaluating participant performance. •Creating and updating training materials, including manuals, presentations, and hands-on exercises tailored to vehicles specific technologies. •Educating individuals on various aspects of the automotive industry, this may include vehicle technologies, maintenance procedures, diagnostics, and safety protocols.•Staying abreast of the latest cars models, features, and advancements to ensure accurate and up-to-date training content.

•Plan, organize, schedule, and assign work, including repairs and preventive maintenance.•Oversee maintenance operations by ensuring sufficient supplies and equipment availability.•Manage paperwork for invoicing, data recording, and contribute to workshop efficiency.•Supervise, train, and evaluate personnel, with responsibilities in planning and organizing work assignments.•Perform test drives, use diagnostic tools, and collaborate with service consultants to address vehicle issues.•Diagnose and troubleshoot complex technical issues in BMW vehicles.•Provide guidance to technicians, review warranty job repairs, and communicate with technical support.•Maintain accurate records of technical support activities and warranty claims.•Collaborate with the team for smooth workflow, providing feedback for departmental improvements.•Familiar with all vehicle parts, electrical and mechanical procedures, emphasizing customer service and satisfaction.

• Monitored processes, identified gaps, and resolved operational issues to correct organizational deficiencies.• Supervised daily operations by recommending improvements, noting areas for concern and rewarding exceptional results.• Established staff objectives, monitored performance and coached individuals to achieve strong results.• Liaised between team members and upper management to advocate for needs and resources.• Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime.

• Manage daily tasks for a team of technicians • Manage Productivity and efficiency of technicians• Prioritize inspection Orders in the workshop to ensure on time completion• Get cars' history records from specific websites like ( Carseer.com , and Carfax) and analyze this information.

* Enter cars information into the company system and analyze them -* Determine the optimal price for every car that comes to the company showroom- Achieve monthly sales target* Dealing with customers and advise them to buy the optimal electric car for them