Recruitment Functions:•Handle all recruitment activities for blue collars and white collars (A-Z)•Independently handled the whole recruitment process starting from receiving and identifying employment request from department heads to interviews.•Conduct exit interviews.Payroll and Personnel:•Conduct payroll monthly activities (payroll review – reports and bank transfers).•Review and calculate monthly payroll transactions.•Issue HR letters and certificates of… Show more Recruitment Functions:•Handle all recruitment activities for blue collars and white collars (A-Z)•Independently handled the whole recruitment process starting from receiving and identifying employment request from department heads to interviews.•Conduct exit interviews.Payroll and Personnel:•Conduct payroll monthly activities (payroll review – reports and bank transfers).•Review and calculate monthly payroll transactions.•Issue HR letters and certificates of experience.oFollow-up employees’ credentials.oPrepare governmental documents in regard to social insurance.oClearance form.oFinalize governmental documents.oCertificate of experience.oMemos for remaining financial settlements.•Advise and consult with employees regarding personnel questions, policies, regulations and grievances.•Maintain and review employees’ records and files to ensure compliance with Egyptian labor law.•Tracking attendance.•Issued ATM’s and credit cards in coordination with our Bank.OD Development:•Maintain and monitor employees’ database & Org Chart.•Prepared “Job Analysis” that includes the Job Descriptions and job specifications for each position.•Develop current policies & procedures for different company’s departments in line with department heads and deliver them to all employees to ensure their full awareness.Administrations Functions:•Handle day-to-day secretarial duties such as correspondence, photocopying, collating reports, report typing, receiving/sending faxes, filling…etc.•Prepared and/or generate routine correspondence, letters, memoranda, forms, reports & other documents.•Oversee the provision of general office services including all stationary, Laptops, Computer accessories, …etc.•Organizing and saving HR forms & files, beside entering data on computer and assisting HR Manager in his responsibilities beside performing his roles during his vacations, sickness, travelling or position vacancy. Show less

• Created company’s database & org chart.• Proven Succession of customer service functions by answering employee’s requests Coordinator offering.• Active role in planning, preparing and implementation of HR management executive programs.• Part of making decisions of hiring, termination resignation and vacations.• Conduct recruitment process passing through job announcement, filtering received CV’s, interviewing applicants, selecting the qualified candidates to the… Show more • Created company’s database & org chart.• Proven Succession of customer service functions by answering employee’s requests Coordinator offering.• Active role in planning, preparing and implementation of HR management executive programs.• Part of making decisions of hiring, termination resignation and vacations.• Conduct recruitment process passing through job announcement, filtering received CV’s, interviewing applicants, selecting the qualified candidates to the job…etc.• Create and Conduct job analysis & job description.• Preparing Procedures of employee’s attendance and follow-up this process.Maintain and prepare Payroll process and helping employees to reach the maximum degree of job satisfaction.• Suggesting improvement actions which helping in improve work performance.• Organizing and saving HR forms & files, beside entering data on computer and assisting HR Manager in his responsibilities beside performing his roles during his vacations, sickness, travelling or position vacancy. Show less

 Knowledge of customs clearance procedures, customs lows and customs duties & taxes on goods. Working on building relations with all authorities and customs centers, which in turn provide the necessary support for the company in the management of its operations. Preparing customs transactions related to imported & exported goods, and proceeding in clearance process for shipments. Responsible for making sure that every package has the right of customs release. Otherwise will… Show more  Knowledge of customs clearance procedures, customs lows and customs duties & taxes on goods. Working on building relations with all authorities and customs centers, which in turn provide the necessary support for the company in the management of its operations. Preparing customs transactions related to imported & exported goods, and proceeding in clearance process for shipments. Responsible for making sure that every package has the right of customs release. Otherwise will be hold in customs. Follow up the mails from the Operation team to make sure from every package that has special order on it. Show less

 Answer all the customers’ requirements with accuracy method and solve their problems. Use the Customer Service skills. Commit with the call scenario and use it with the call. Commit with the Average Handling Time as per every project. Never do any short calls. Escalate any issue to the high level. Commit with the End User privacy information. Commit with the company rules. Commit with the schedule Adherence.