Key Responsibilities• Managed team of technicians, system engineers and projects directors.• Supervised IT projects and quality assurance in establishing high-performing IT project teams.• Researched and implemented new information technology strategies and solutions.• Assessed system performance and recommend improvements for companies and customers.• Resolved complex issues escalated by engineers and technicians.Key Achievement• Achieved stability and customer satisfaction companies and clients.• Growth up income profits by 30% of companies and individual annual contracts.• Accomplished target of increment companies and customers annually by 40%.

Key Responsibilities• Managed, Designed and implemented datacenter Network to serve over than 80 IP machines.• Manage contracts with vendors for development platforms, telecommunication companies, Hosting service and software licenses.• Monitored daily IT tasks, operations, ensuring equipment and systems are working properly.• Manage, support POS SQL software and follow up solving issues with support staff.• Oversee annual budget for the IT department.Key Achievement• Completed Installation Plan for DC Server - Sophos Firewall - VPN server - Cloud antivirus platform File Server - Backup Plan System - UPS Online control – Security System (Camera - alarm gates).• Participated in planning and implementing SQL POS system Softmagic for 32 branches.• Integrated FP machines in administration and branches with time attendance and payroll modules SM system.• Successfully installed Centralized Camera monitor server in administration include 32 Branches with over than 300 camera point.

Key Responsibilities• Assessed the systems infrastructure and working with technical staff to recommend solutions to improve it.• Monitored the operation and security of all computer hardware and ensure that it is operating properly.• Acted as the primary contact for all IT devices’ vendors and suppliers and service providers.• Understand department’s working procedures and needs to coordinate with IT staff to provide required needs.• Assessed data loss risks and developed disaster recovery plan.• Documented whole infrastructure devices and machines with network lines designing Microsoft Visio. Key Achievement• Participated in planning and implementing ERP system Odoo for all departments.• Designed and implemented 10 multi biometric fingerprint machines for employee attendance.• Designed and Participated in installation of 80 IP and CCTV camera system.

Key Responsibilities• Overseen daily IT staff supporting tasks for head office and 22 stores.• Organized technical responsibilities with IT Manager and post daily done reports.• Authorized person controlling corporate business Vodafone account. Key Achievement• Designed and implemented Head Office and 22 stores Infrastructure Datacenter.• Participated in deployment of POS Retail Pro system for all stores.• Installed and Integrated time attendance system with ERP Retail Pro.

- Manage data network (Hardware&software).- success story in upgrading the Internal Network from Workgroup to Domain Environment from A to Z.- Administer computer networks, including computer hardware, System software, and applications.- Issued IT Policies for users and IT staff and coordinating with other departments support aspects of key business cycles: Purchase, financial management/accounting, HR.- Laying and Designing 5 Fingerprint machines with high Connection technology with payroll Integration system.- Admin Company Host and E-mail server.- Manage Maintenance for Int-Central and copy center machines.- Design and Implement Oracle Server to serve Financial, audit, Stock, Purchasing and board of directors.- Vodafone authorized person- managing and control 160 line.