- Collaborate with executives and managers to develop long-range, strategic goals for the Information Technology Department. - Contribute to the development of the company’s strategic and business plans, particularly in relation to information technology digital transformation, in support of the company’s mission and core objectives.- Oversee the development and implementation of company-wide Business Continuity and Disaster Recovery that provide all required support to company… Show more - Collaborate with executives and managers to develop long-range, strategic goals for the Information Technology Department. - Contribute to the development of the company’s strategic and business plans, particularly in relation to information technology digital transformation, in support of the company’s mission and core objectives.- Oversee the development and implementation of company-wide Business Continuity and Disaster Recovery that provide all required support to company operations. - Maintain a regular liaison with the business units with respect to their new requirements (projects, system enhancement requests, availability and disaster recovery requirements, capacity requirements, etc. to achieve optimal usage of the technology resources and deliver maximum business benefits and meet operational requirements. - Establish and maintain all necessary information technology procedures and ensure that all systems are supported by the necessary documentation and manuals.- Identify areas in which the introduction of new technology will improve business performance and assist managers with the implementation of any new systems.- Provide company-wide expertise in IT and Digital Transformation to ensure that managers and staff have the best possible information for effective decision making and accessing data. - Maintain an awareness of new developments in information technology and ensure that the company makes the best use of any such developments.- Manage and report on allocation of IT budget. Show less

- Manage information technology and computer systems.- Controlling and evaluating IT and electronic data operations. - Managing IT staff. - Ensure security of data, network access and backup systems. - Act in alignment with user needs and system functionality to contribute to organizational policy.- Identify problematic areas and implement strategic solutions in time.

- Serve as a bridge between the Technical Manager and End users to plan and execute User Acceptance Testing.- Handle business and project issues proactively and escalates appropriately. - Develop and manage relationships with relevant stakeholders and their respective requests for analysis.- Work collaboratively to assist in the design and implementation of analysis to answer challenging business questions.- Responsible for developing and operationalizing statistical models, as… Show more - Serve as a bridge between the Technical Manager and End users to plan and execute User Acceptance Testing.- Handle business and project issues proactively and escalates appropriately. - Develop and manage relationships with relevant stakeholders and their respective requests for analysis.- Work collaboratively to assist in the design and implementation of analysis to answer challenging business questions.- Responsible for developing and operationalizing statistical models, as well as performing model updates to analyses as needed.- Undertake research and analyze data garnered from disparate sources and related industries and external benchmarks.- Provide relevant insights and recommendations with statistical support/validity on analysis.- Assist in the design and delivery of automated, scalable analytical models to stakeholders.- Work collaboratively with cross-functional teams, including Operations, Global- Program, and Training teams; and Capacity Planning and Quality teams. Provide leadership and develop a team of business analysts. Show less

- Assist in the development of IT project plans across the organization to ensure that effective systems are introduced to meet identified needs. - Monitor the implementation of IT projects to ensure that all targets are reached and that the overall project is completed in accordance with agreed timescales and costs.- Conduct post-project evaluations to ensure that Management Information Systems (MIS) implemented are operating effectively and providing the services required-… Show more - Assist in the development of IT project plans across the organization to ensure that effective systems are introduced to meet identified needs. - Monitor the implementation of IT projects to ensure that all targets are reached and that the overall project is completed in accordance with agreed timescales and costs.- Conduct post-project evaluations to ensure that Management Information Systems (MIS) implemented are operating effectively and providing the services required- Conducting appropriate research to develop project specifications, technologies, and personnel staffing that will ensure that these requirements are met. Show less

- Coordinate with management to understand business problems and develop effective solutions.- Identify the various options to resolve problems and meet business requirements and assess their suitability.- Implement process improvements for business solution analysis and delivery methodologies.- Assist in identifying high-risk businesses and respond accordingly by applying risk management processes and techniques with the aim of increasing awareness, ownership, and management of… Show more - Coordinate with management to understand business problems and develop effective solutions.- Identify the various options to resolve problems and meet business requirements and assess their suitability.- Implement process improvements for business solution analysis and delivery methodologies.- Assist in identifying high-risk businesses and respond accordingly by applying risk management processes and techniques with the aim of increasing awareness, ownership, and management of risks leading to improved business performance. Show less

- Identify user requirements and develop new or modified system specificationsthat will ensure that these requirements are met.- Provide suitable training in new systems to users and managers to ensure thatthey make the optimum use of these systems.- Monitor all payroll costs and ensure that these are allocated to the correctbudget heads.- Review timesheets and attendance records and correct inaccuracies.- Prepare and submit all necessary paperwork for deductions… Show more - Identify user requirements and develop new or modified system specificationsthat will ensure that these requirements are met.- Provide suitable training in new systems to users and managers to ensure thatthey make the optimum use of these systems.- Monitor all payroll costs and ensure that these are allocated to the correctbudget heads.- Review timesheets and attendance records and correct inaccuracies.- Prepare and submit all necessary paperwork for deductions, benefits andovertime. Show less

Entered information into electronic formats using data and word processing computer software.