• Drafting agreements for financial entitlements, financing, and credit. Ensuring compliance with banking regulations through regular communication with relevant departments and managing transactions.• Managing customer inquiries, resolving complaints, and enhancing satisfaction. Marketing banking products, building client relationships, and ensuring service quality with branch coordination.• Assisting customers in protecting their accounts by reviewing suspicious activities, reversing unauthorized transactions, and reissuing compromised cards.

• Identifying regional needs and proposing their inclusion in the national development plan, prioritizing projects, and recommending their inclusion in the state's annual budget. • Reviewing urban plans for cities and villages in the region and monitoring their implementation after approval.

• Planning and overseeing events, conferences, and workshops, managing administrative services, providing support, and preparing regular reports.• Developing plans and strategies to improve performance and monitoring implementation to ensure operations align with quality standards

• Overseeing all procurement activities, including reporting, inventory monitoring, and resource management.• Managing suppliers, negotiating contracts and prices, assessing needs, opening bids, and executing purchase orders while ensuring specifications and quantities meet quality standards.

• Developing crisis management strategies and collaborating with marketing teams to create promotional campaigns, while managing both external and internal communications for the organization.• Ensuring compliance with all relevant government regulations and procedures and updating and submitting periodic reports and official documents.