Abdullah Alkubeyyer, Mba Email & Phone Number

Riyadh, Sa

Riyadh, Saudi Arabia

Key Contributions and Achievements:• Vision 2030 Achievement: Successfully overachieved Vision 2030 targets, raising the public sector Organizational Health Index (OHI) from a baseline of 68 to 80 and improving the Human Resource Transformation (HRT) score from 1.4 to 3.2 out of 4. This achievement underscores my ability to implement strategic initiatives that drive significant improvements in public sector performance.• CS2.0 Transformational Program: Spearheaded the CS2.0 program across 24 ministries, significantly enhancing productivity and leadership development. This initiative streamlined operations, improved service delivery, and fostered a culture of continuous improvement.• Governance Framework Implementation: Developed and implemented a national Governance, Risk, and Compliance (GRC) framework and an Internal Audit operational model approved by the Council of Ministers. This framework has set new public sector transparency and accountability standards.• Strategic Workforce Planning: I directed the inaugural strategic workforce plan for the public sector, aligning resource allocation with Ministry of Finance guidelines and significantly reducing excess staffing. This plan optimized workforce utilization and enhanced operational efficiency.• Cultural Transformation: Led a cultural change program that increased employee engagement from 61% to 81% across 125 public sector entities. This initiative fostered a positive work environment and improved employee satisfaction and productivity.• Board Leadership: Served as chair of various government agencies, cross-ministry, and center-of-government committees, driving the design, activation, and operationalization of strategic initiatives. My leadership in these roles ensured successful project execution and alignment with organizational goals.

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Key Contributions and Achievements:• Corporate Planning Framework: Developed and activated the corporate planning framework lifecycle, integrating strategic targets with business impacts on profit and loss (P&L), customer base, and Quality of Service (QoS). This framework aligned corporate strategy with operational execution, driving sustainable growth.• Operational Model Revamp: The company's operating model was revamped on local, regional, and international levels, enhancing organizational efficiency and market competitiveness.• Strategic Themes Transformation: Transformed strategic themes into operational vehicles, including the Customer Segmentation Program, Differentiated Integrated Customer Experience, and Broadband Program.

Riyadh, Saudi Arabia

Key Contributions and Achievements:• HR Strategy Development: Developed and implemented a comprehensive HR strategy and cultural transformation, strengthening the role of Business Partners and introducing people analytics and employee experience frameworks. These efforts enhanced HR effectiveness and employee engagement.• People Analytics Function: Established a people analytics function, enabling data-driven decision-making through cutting-edge tools and forecasting models. This function provided actionable insights that informed strategic HR initiatives.• Digital Transformation: Led a digital transformation program, prioritizing and streamlining key functions within each general department. This program improved operational efficiency and service delivery.

Riyadh, Saudi Arabia

Key Contributions and Achievements:• HR Business Partnership Revitalization: Successfully revitalized and implemented a tailored strategy for executive rollout, reinvigorating the HR business partnership across the organization. This strategy fostered stronger collaboration between HR and business units.• Business-Oriented HR Organization: Established a business-oriented HR organization comprising 12 teams, dedicated to serving VP levels through mentorship and impactful coaching. This structure enhanced HR support and strategic alignment.• HR Analytics Strategies: Developed HR analytics strategies employing both basic and advanced insight-based reporting, shifting HR towards data-driven decision-making. This approach improved HR operations and strategic planning.

Corporate Strategy - Saudi Arabia - Riyadh

Key Contributions and Achievements:• Project Management Office (PMO) Leadership: Oversaw a high-performing PMO of 23 employees, attaining excellence in strategic plan formulation and implementation. This office ensured successful project execution and alignment with strategic goals.• Methodology Lifecycle Program: Established and led a methodology lifecycle program comprising four phases aligned with PRINCE 2.0 and PMI methodologies. This program standardized project management practices and improved project outcomes.• Policy and Documentation Process: Formulated a detailed policy and documentation process for comprehensive strategy execution, project and program management, and project management for mega projects. This process improved consistency and efficiency in project execution

Saudi Arabia

As a key part of the transformation program, HR transformation program:• Spearhead all efforts related to the company Reorganization Program including the Corporate restructuring project and a Districts organization design and enactment project. • Led a comprehensive Job Classification and Evaluation Project.• Led organization design and enactment project for Business Finance.• Supervise and direct all activities in the Organizational Development department.

Riyadh, Saudi Arabia

Key Contributions and Achievements:• Cross-Functional Team Leadership: Led and inspired a cross-functional team of 20 individuals to achieve exceptional results, conducting staff interviews, recruitment, and hiring, and advocating for career advancement.• Mentorship Initiative: Established an inventive mentorship initiative, fostering cohesion among managers in varied project positions. This initiative enhanced team collaboration and performance.• PMO Road Map Execution: Successfully executed the PMO road map and formulated yearly business strategies and ongoing initiatives. This road map guided project management efforts and ensured alignment with strategic objectives.

Key Contributions and Achievements:• Project Management Training: Conducted annual training sessions for 100 project managers, focusing on comprehensive project management methodology. These sessions enhanced project management skills and knowledge across the organization.• Enterprise Project Interface Development: Led the development of an innovative enterprise project interface using the Hewlett Packard Project and Program Management system (HP PPM). This interface improved project documentation and adherence to standards.• Business-Critical Strategy Execution: Established and developed a framework for executing business-critical strategies, including the broadband strategy execution system. This framework ensured successful strategy implementation and alignment with organizational goals.

• Delivered the following projects: - Broadband strategy review project - Unified Employee Profile - STC Project/Program Methodology development - Customers segmentation support project manager

• Responsibilities - led projects for the Contents Management and Portal for the Board of Directors. - Leading the process of requirements management, systems analysis, business analysis, requirements analysis, project management, and IT consulting services for the business unit of wholesale of STC - Provide single interface between IT and BU of Wholesale to align IT with Business strategy and priorities - For New Application and System: * Planning and managing the process of business requirements development * Managing Impact assessment, and solution development * RFP and Vendor selection * Managing the budgets and deliverables -For Release management for ongoing customization / modifications: * Continuous business requirements review * Managing conflicts and priorities * Coordinate system release plansKey Achievements -Introduce and implement the concepts of International Institute of Business Analysis (IIBA).

Responsibilities - Responsible for planning, designing and the implementation of Mediation (Service Orders Management and Billing Collecting) solutions for GSM services - Build an accountable and highly skilled team to respond to STC GSM business needs in the field of Mediation Layer (Service Fulfillment Flow Management and Billing and Charging Flow Management) - Manage the activities of analysis, design, and project management for all newly introduced GSM services/projects (e.g. RBT, LRN, Dual Lines, DSL gap filler, Push email, JawalNet Bundles, GSM Ericsson MSCs/HLRs upgrade to R12, Voice SMS, Push to Talk, Collect Call, Kids phone) - Member of true shared services project as representative of Mediation DepartmentKey Achievements - Merged processes of PMI and SDLC to mange and govern the deliverables of the main function in the team (Analysis, Design, and Implementation)

- Managing 19 Multi-national Support Engineers, and 12 Business Applications (Intelligent Network Services management systems, GSM/LandLine Services provisioning and billing systems, Integration Systems). - Support more than 2000 users around the Kingdom around the clock - Preparing and developing main processes and procedures of acceptance of newly introduced systems (Preliminary Acceptance Test Process, Hand Over procedure and checklists). - Managing the implementation, installation, configuration, and upgrading functions. - Managing support contracts and manpower contracts. - Leading several committees in Data Center (User management policies, Technical escalation process, System Availability Process). - Member of ITIL processes committee (Defining Incident Management process and Change Management process). - Standardizing the integration of Network Elements with Billing/provisioning systems. - System Sizing and dimensioning forecast reporting mechanism to be utilized for upgrading projects. - Criticality Classification of all systems for disaster recovery project.

Master, Mba

Bs, Computer Science