• Answer questions about account types and banking products, such as loans and credit cards• Check on the status of customer accounts and track checks and payments• Review and explain account charges• Assist banking customers who are victims of fraud, theft or identity theft• Assist customers with replacing lost or stolen credit or debit cards• Assist with address changes• Answer enquiries and resolve problems or discrepancies concerning customers' accounts• Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing• Check on the status of customer accounts and track checks and payments• Review and explain account charges• Assist banking customers who are victims of fraud, theft or identity theft• Assist customers with replacing lost or stolen credit or debit cards

• Answering inbound callers• Making outbound calls• Assisting with Patients queries• Appointment scheduling for Patient• Collecting patient's feedback• Update patient's insurance information

• Providing administrative support to ensure efficient office operations.• Maintaining physical and digital filing systems.• Answering phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.• Responding to emails and other digital queries and correspondence.• Managing calendars for senior staff, including making travel arrangements.• Drafting and editing letters, reports, and other documents.• Inputting and updating information in databases and spreadsheets.• Preparing meeting agendas.• Coordinating logistics for meetings, including room setup and catering.• Using word processing and presentation software to create and edit documents.• Operating and maintaining office equipment, including printers, copiers, and fax machines.• Working with maintenance staff and outside vendors to ensure office equipment is in good working order • Researching as requested and compiling and summarizing information for reports or presentations.• Working closely with other administrative staff and supports other colleagues as needed.