As the Medical Center Deputy Manager at Al-Tawfiq Hospital, I oversee daily operations and ensure the highest standards of patient care. With a strong commitment to operational excellence, I manage procurement and inventory for medications and medical supplies, addressing all clinical needs efficiently.I lead the training and development of our reception team, enhancing their communication skills and technical proficiency. I implemented a cost-free receipt printing system and streamlined client management processes, improving overall service delivery.In addition to administrative duties, I actively support nursing staff by providing essential nursing services during shortages, ensuring continuous patient care. I perform maintenance and repairs on medical equipment and facilities without incurring additional costs or requiring outside technicians, significantly reducing operational expenses.My responsibilities extend to marketing and community engagement, where I create and design promotional materials, increasing our online presence and patient outreach. I also oversee financial management and scheduling for healthcare providers, optimizing clinic operations.I led initiatives that improved operational efficiency by 45%, optimizing workflows Through effective problem-solving and team collaboration, I strive to create a supportive environment for both staff and patients, ultimately contributing to the center’s growth and success.

As Pharmacist Assistant at Faris Pharmacy, I supported both the technical and operational aspects of the pharmacy. I managed the IT systems, ensuring accurate inventory management and smooth medication dispensing processes. I assisted in daily pharmacy operations, including customer service, handling pharmaceutical inquiries, and preparing prescriptions. My role also involved coordinating inventory updates, troubleshooting system issues, and maintaining compliance with industry standards, all of which contributed to the efficient operation of the pharmacy.

As Pharmacy Operations Coordinator at Ragab Pharmacies Group, I played a pivotal role in managing the pharmacy’s operational systems, ensuring that inventory, data accuracy, and dispensing processes were seamless across multiple branches. During the COVID-19 pandemic, I provided critical support by maintaining system stability and troubleshooting technical issues to meet heightened demand. My responsibilities included coordinating inventory management, ensuring data consistency, and optimizing pharmacy workflows to improve efficiency and accuracy. Through these efforts, I contributed to the reliable delivery of essential services in challenging times.

At NPS Company, I was responsible for managing and updating inventory, ensuring accurate tracking of materials. I developed an Excel-based system to monitor daily material inflow and outflow, which optimized inventory management significantly and is still in use today. In addition to inventory responsibilities, I supported the installation of earthing systems, helping to distribute and weld grounding spears in the field, ensuring proper connection to factory poles. My role contributed to both operational efficiency and the successful implementation of earthing systems on-site.