Reported directly to Chief Operating Officer to provide pro-active and a high standard of effective operations and administrative manage COO’s diary and ensure that letters and enquiries are responded to in timely manner. support to COO and Heads of departments value chain.• Liaise with the business offices and support offices, accurate manner, policy and procedures.• Follow-up and resolution of problems, providing the necessary support to high net worth customers, periodic reports.• Develop a report on the most important problems of customers, solve them, and work to improve the performance of departments, which is connected to customers, Customer compensation.• Strengthened performance metrics tracking and analysis to enhance tactical and strategic plans. Development of advertising strategy, product marketing, follow-up with relevant in the designs of annual and monthly reports.• Working with on the annual report of the company, annual and semi-annual reports of real estate investment funds and mutual funds.• Manage to meet the requirements of establishing funds, terms and conditions, contracts.• Protect organizational assets (information, software, hardware) against compromise.• Ensure that all required physical security controls and mechanisms are enforced within his area of work.• Comply with the corporate information security policies & procedures. Develop and prepare reports presentations and correspondences of non-standard nature and preserve the confidentiality of information.

• Directed day-to-day operations focused on the attainment of key business metrics, continuous improvement initiatives to ensure efficient completion of all duties, dealing with correspondence; drafting replies; preparing mails; updating contact database; Greet visitors, action point chasing; meeting organizing and travel bookings and processing expenses with related direct reports.• Worked in a matrix management environment with oversight of division-level managers, operations, legal, finance, human resources, safety.• Established operational objectives and work plans and delegated assignments to subordinate managers.• Maintain and develop both the physical and electronic filing systems to ensure accurate and speedy retrieval of required documentation and reports.• Liaise with other staff members to coordinate the meetings/agendas and arranging conference calls etc. • Provided excellent customer care and solve routinely the administrative problems.