● Successfully secured high-value deals through effective negotiation, quotation preparation, competitivepricing strategies, and reliable delivery management, driving revenue growth.● Led efforts to streamline internal processes through the implementation of automated systems.● Managed rebranding campaign to revitalize the company's image.● Increased sales with the integration of e-commerce functionalities onto the company's website.● Launched social media accounts to drive sales, executed marketing campaigns to promote productofferings and increase brand visibility.● Spearheaded organizational restructuring initiatives to enhance agility and efficiency.● Established standardized operating procedures for consistency across all aspects of the business.● Conducted training programs for sales officers and account managers, equipping them with the skillsand knowledge needed to excel in their roles and deliver exceptional service to clients.

Business Development Consultant (Remote Project), RTG E sport, Jordan Sept 2020 – June 2021● Established company structure Managed Internal Affairs department provided Expertise in streaming,Set policies and operations.● Managed the affairs of 50-60 streamers Represented the streamers.● Solved problems and documented them for future retrieva

● Successfully delivered the project on schedule by finishing 3 months ahead of scheduled timeline,despite the impacts of the COVID-19 pandemic.● Responsible for overseeing labor expenses, ensuring efficient resource allocation.● Facilitated planning sessions, aligning team efforts and internal resources.● Conducted regular site visits to monitor progress, address any issues promptly, and ensure adherenceto safety protocols and quality standards.● Cultivated strong relationships with clients and stakeholders, fostering communication channels.● Managed all incoming and outgoing project documentation, maintaining organized records.● Conducted final inspections and project reviews, compiling detailed reports for leadership.● Implemented training programs to equip team members with the necessary knowledge, ensuringalignment with company policies and industry best practices.● Spearheaded the planning and implementation of key performance indicators (KPIs), providing clearbenchmarks for project success.

● Supervising the subordinates and regular meetings.● Strategizing and monitoring daily activities of customer serviceoperation.● Training staff and teach company policies.● Monitoring the CRM system.● Investigating and solving customer service complaints.● Assign and delegate workload to the team.● Plan and Implement KPI's.

● Developed project plans, timelines, and budgets in alignment with client requirements.● Coordinated with various stakeholders including architects, engineers, contractors, and subcontractorsto ensure effective communication throughout the project lifecycle.● Oversaw the allocation of resources such as manpower, materials, and equipment to ensure optimalutilization and timely completion of project milestones.● Implemented quality control measures to ensure construction activities meet industry standards.● Regularly monitored project progress against established milestones and key performance indicators(KPIs), providing timely updates to the project manager and stakeholders.

● Developed and facilitated training programs tailored to the specific needs of sales teams andadministrative staff.● Managed onboarding processes for new hires, providing them with the necessary tools, resources, andinsights to seamlessly integrate into their respective roles.● Supervised internship programs aimed at providing valuable hands-on experience to aspiringprofessionals and students.

● Managed the operational aspects of our 300 m2 branch with a team of up to 10 sales officers, ensuringoptimal performance and utilization of space.● Directed inventory management processes, overseeing stock levels, replenishment strategies, andinventory control measures to minimize stockouts and maximize sales potential.● Developed strategic initiatives to drive sales growth, including the formulation of promotionalcampaigns, pricing strategies, and product placement tactics.● Generated daily sales reports to evaluate branch performance and identify areas for improvement.