Designed WTTCO training courses catlogue, to ensure accessibility and organizational developmentParticipated in launching the TNA for WTTCO employees and aligning the needs with WTTCO competencies Coordinating in a leadership and coaching program for Executives.Successfully implemented WTTCO competency and Assessment framework.Collaborating with other departments for TNA and Assessment center with different tools.Utilized SAP Learning Management System (LMS) to assign courses, lunch surveys, raising PR’s and PO’s.On Going Project : implementing E-Coaching for WTTCO employees.Skilled in performance management techniques including goal setting, performance reviews, and employee development.

As a hotel receptionist, I undertook a range of key responsibilities to ensure the satisfaction of guests and the efficient operation of the hotel.* Multitasking* Collaboration* Information Desk Services* Technology Utilization* Guest Services