Vital Network Services - Principal Engineer
CurrentVital Network Services – Sr. Network Engineer 08/15-Present• Responsible for supporting all IP Network infrastructures • Provides 7x24 on call support based on a rotation schedule.• Handle the task of maintaining and monitoring Network Infrastructure and equipment to meet SLA uptime standards• Analyzes reports and key network health indicators to identify exception conditions; takes corrective action to resolve issue• Maintain detailed knowledge of company network standards and the overall regional network equipment and environment• Created documents for network topologies using Microsoft Visio• Utilized network monitoring/reporting system using Solarwinds Network Performance Monitor• Provides deep analysis of network infrastructure and implements IP networks to support operations for new and existing business• Provides technical support and problem resolution for network issues and performs troubleshooting, issue isolation and corrective action to restore service to customers and trading partners