Vital Network Services – Sr. Network Engineer 08/15-Present• Responsible for supporting all IP Network infrastructures • Provides 7x24 on call support based on a rotation schedule.• Handle the task of maintaining and monitoring Network Infrastructure and equipment to meet SLA uptime standards• Analyzes reports and key network health indicators to identify exception conditions; takes corrective action to resolve issue• Maintain detailed knowledge of company network standards and the overall regional network equipment and environment• Created documents for network topologies using Microsoft Visio• Utilized network monitoring/reporting system using Solarwinds Network Performance Monitor• Provides deep analysis of network infrastructure and implements IP networks to support operations for new and existing business• Provides technical support and problem resolution for network issues and performs troubleshooting, issue isolation and corrective action to restore service to customers and trading partners

Syniverse Inc. – ASE/Network Engineer (IP Packet Support) 03/12-08/15• Responsible for supporting all IP Network infrastructures that support Syniverse product • Provides 7x24 on call support based on a rotation schedule.• Handle the task of maintaining and monitoring Network Infrastructure and equipment to meet SLA uptime standards• Analyzes reports and key network health indicators to identify exception conditions; takes corrective action to resolve issue• Maintain detailed knowledge of company network standards and the overall regional network equipment and environment• Created documents for network topologies using Microsoft Visio• Utilized network monitoring/reporting system using Solarwinds Network Performance Monitor• Provides deep analysis of network infrastructure and implements IP networks to support operations for new and existing business• Provides technical support and problem resolution for network issues and performs troubleshooting, issue isolation and corrective action to restore service to customers and trading partners• Manage multiple priorities based on severity or urgency of issue• Maintaining and Configuring EC2, RDS, S3, Cloud Watch, EBS resources to communicate with each other using IAM.• Experience in migrating and implementation of multiple application from on premise to cloud using AWS services like SMS, DBMS, CloudFormation, S3, Route53, Glacier, EC2, RDS, SQS, SNS, Lambda and VPC.• Build and configure a virtual datacenter in the Amazon Web Services cloud to support Enterprise Data Warehouse hosting include Virtual Private Cloud (VPC), Public and Private Subnets, Security Group, Route Tables, Elastic Load Balancer.

iBAHN Inc. – Field Engineer II/Network Engineer 08/04-03/12• Install and maintain Ethernet networks for Marriott and Hilton hotel chains• Set-up, troubleshoot, and installed Peer-to-Peer, Client/Server, and Hybrid Networks • Diagrammed all customer networks using Microsoft Visio• Responsible for all network infrastructure, implementation, support, and troubleshooting using Cisco 3500 and 2900 series switches• Executed network port mapping, sub-netting, and DHCP configurations for customers routing and switching equipment• Proficiency with Routing and Switching protocols (EIGRP, BGP, VTP, STP, Etherchannel/PortChannel, and VLANs)• Implementation of First Hop Redundancy (HSRP, VRRP, and GLBP)• Functional Knowledge of PPPoE and PPPoA Authentication• Set up and Configuration of PPTP, L2TP, and GRE Tunneling Protocols• Set up, Configure and Managed InterVLAN routing, VLAN setup, and port security at all hotel sites

Covad Communications – DSL Field Technician 12/99-8/04• Responsible for connecting, configuring and trouble-shooting Customer Premise Equipment (CPE)• Installed and tested of Digital Subscriber Lines (business and residential)• Communicated (trouble-shoot) with local ILEC• Utilized HyperTerminal, PuTTy, and SecureCRT for the configuration of routers and switches• Responsible for generic wiring of telephone infrastructure• Achieved good rapport with customer to ensure present and future revenue• Operated and maintained company vehicles and equipment• Serviced out-of-town clients as needed