As a Sales Administration Officer at Dangote Industries Limited, I am responsible for raising and printing ATCs, handling customer enquiries and reconciliations, and facilitating the sales process. I have successfully applied my skills in manufacturing process improvement, customer relationship management (CRM), and customer service management to deliver high-quality results and customer satisfaction.I have a strong educational background in Primary Education (English), with a Bachelor of Education degree from Usmanu Danfodiyo University, Sokoto. I also have multiple certifications in administrative and sales-related fields, such as Customer Service Representative Certification, Administrative Professional Foundations, and Learning SAP Sales and Distribution. I am a skillful negotiator, a persuasive seller, a good team player, a manager, a teacher, and a learner. I am motivated by challenges, opportunities, and growth.