Abdullahi Hassan Email & Phone Number

Washington D.C. Metro Area

Herndon, Virginia, United States

• Responsible for the deployment, configuration, and support of multisite solutions for both anti-malware with McAfee ePolicy Orchestrator and two-factor authentication with RCdevs OpenOTP. Includes documenting the.
• Create custom Splunk correlation searches and dashboards.
• Deployed and configured Windows Server Update Services (WSUS) to manage updates for all workstations and servers.
• Support configuration and distribution of Self-Encrypting USB drives to all users in the program.
• Conduct compliance certification and vulnerability assessments.
• Provide training to team members and create documentation for various security tools.

Washington D.C. Metro Area

• Prioritized client requests and ensured that inquiries were resolved appropriately while applying the escalation process when necessary.
• Ensured our IT disaster recovery, Continuity of Operations Plan (COOP), incident response and riskmanagement needs were continuously addressed and properly maintained.
• Created and maintained all documentation for end-user support and staff including workstation configuration and procedures for common computing tasks.
• Monitored network performance and applied best practices to maintain core services for staff (internet,email, phones, wireless, print services) including software and hardware.
• Promoted awareness of security issues among management and ensured sound security principles were reflected in organizations' visions and goals.
• Administered enterprise endpoint disk encryption platform such as Symantec Endpoint Encryption and Bit locker.