- Led a dynamic team while meticulously managing AWS infrastructure, ensuring seamless operation and cost-effectiveness.- Delivered internal Windows and Linux administration support for desktops and servers, guaranteeing optimal performance and security.- Proficiently managed Microsoft 365 Admin Portal, and Microsoft Exchange, and facilitated seamless email communication within the organization.- Spearheaded the creation and configuration of Linux Virtual Machines using Virtual Box,… Show more - Led a dynamic team while meticulously managing AWS infrastructure, ensuring seamless operation and cost-effectiveness.- Delivered internal Windows and Linux administration support for desktops and servers, guaranteeing optimal performance and security.- Proficiently managed Microsoft 365 Admin Portal, and Microsoft Exchange, and facilitated seamless email communication within the organization.- Spearheaded the creation and configuration of Linux Virtual Machines using Virtual Box, streamlining resource utilization.- Demonstrated a proactive approach in mitigating security issues across the network and workstations as they arose, ensuring minimal disruption.- Expertly installed, configured, and troubleshooted Linux servers, maintaining robust server performance.- Engaged in vigilant infrastructure security monitoring through SIEM (Security Information and Event Management) tools, proactively identifying and addressing potential threats.- Conducted thorough log analysis, swiftly identifying security incidents and applying appropriate countermeasures.- Demonstrated precision in proofreading and composing the department's Standard Operational Procedures and Policies as per evolving necessities.- Efficiently managed and configured network routers, enhancing network stability and security.- Demonstrated technical prowess by installing new IT devices and hardware components, facilitating technology integration.- Proficiently tackled and resolved Microsoft Windows/Linux-related issues on office workstations, ensuring uninterrupted productivity.- Executed meticulous troubleshooting and maintenance of PCs, minimizing downtime and enhancing user satisfaction. Show less

• Excelled in installing, configuring, and troubleshooting Microsoft Windows Server, guaranteeing reliable server performance and stability.• Demonstrated proficient domain administration by skillfully managing Domain Controllers, Domains, Roles, Group Policy, Organizational Units, and Services, ensuring seamless operations.• Oversaw and maintained Active Directory, Office 365, SCCM, Azure Active Directory, Microsoft Exchange, SharePoint Online, Print Server, Access Control Server, and… Show more • Excelled in installing, configuring, and troubleshooting Microsoft Windows Server, guaranteeing reliable server performance and stability.• Demonstrated proficient domain administration by skillfully managing Domain Controllers, Domains, Roles, Group Policy, Organizational Units, and Services, ensuring seamless operations.• Oversaw and maintained Active Directory, Office 365, SCCM, Azure Active Directory, Microsoft Exchange, SharePoint Online, Print Server, Access Control Server, and other Windows and Linux Servers as needed.• Utilized Hyper-V and VMWare to create and configure Windows Virtual Machines, optimizing resource utilization.• Managed Access Control Systems and Attendance Servers, expertly adding/removing users, enabling access, and monitoring security for the organization.• Administered the Microsoft 365 Admin Portal, facilitating streamlined communication and collaboration within the organization.• Actively engaged in monitoring and writing departmental Standard Operational Procedures and Policies as per evolving necessities, ensuring operational consistency.• Managed and configured network printers, enhancing office productivity.• Played a pivotal role in the installation of new IT devices and hardware components, contributing to technology integration.• Expertly tackled and resolved Microsoft Windows-related issues on office workstations, ensuring uninterrupted productivity.• Proficiently handled the installation, configuration, and troubleshooting of various software applications.• Demonstrated precision in the troubleshooting and maintenance of PCs, minimizing downtime and enhancing user satisfaction.• Proactively liaise with vendors for warranty claims for products, ensuring smooth operations for colleagues and the organization. Show less