Abdullah Qamar Email & Phone Number

United Arab Emirates

Greet customers warmly and assist with their postal needs.Provide information on postage rates, shipping options, and postal regulations.Address customer inquiries and concerns in a courteous and professional manner.Process various postal transactions, including selling stamps, weighing packages, and calculating postage.Ensure accuracy in handling financial transactions and maintain cash registers.Offer guidance on proper packaging and shipping methods.Stay informed about postal services, products, and pricing changes.Educate customers on available services, such as express shipping, tracking, and additional service offerings.Address and resolve customer issues, such as lost mail, damaged packages, or delivery concerns.Escalate complex issues to appropriate channels and follow up on resolutions.Introduce customers to additional postal services, such as registered mail, insurance options, and special delivery services.Encourage the use of technology for tracking and managing postal activities.Provide feedback on customer trends and suggestions for improving service.Participate in training programs to stay updated on changes in postal services and technologies.Foster a friendly and welcoming atmosphere within the Post Office.Work collaboratively with colleagues to create a positive work culture.

Dubai, United Arab Emirates

Provide comprehensive administrative assistance, encompassing tasks such as filing, data entry, and efficient document management.Assist in coordinating communications, managing diaries, and facilitating travel arrangements, demonstrating meticulous attention to detail.Play a key role in maintaining a professional reception area, ensuring seamless telephone operations, and warmly welcoming and assisting visitors.Strictly adhere to all organizational policies and procedures, maintaining a commitment to compliance and ethical standards.Foster positive interactions with all members of the organization, suppliers, and clients/customers, emphasizing a cooperative and communicative approach.Proactively follow up and close on open customer quotes, ensuring a prompt and responsive approach to client needs.Manage cancellation requests efficiently, promptly acknowledging and processing any due credits to maintain customer satisfaction.Regularly review the open order report, working closely with the order support team to close opportunities and optimize order fulfillment.Provide dedicated support to external sales representatives, ensuring a streamlined collaboration to enhance overall sales effectiveness.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

I.Com, Business Administration, Management And Operations

Primary And Secondary Education