Abdullah Soltan Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

MiWay's vision to provide a safe, reliable, and efficient travel choice that delivers an excellent customer experience. Our Customer Experience team strives to create positive, memorable travel experiences on MiWay. We develop a deep understanding of our customers and their needs so that we can deliver an excellent customer experience that drives ridership growth and loyalty.Duties and Responsibilities• Support the design, delivery, and reporting of customer and internal engagement surveys• Assist with event planning and preparation of internal staff outreach activities, and participate in these activitiesthat increase staff and team engagement (e.g. education of the MiWay Customer Charter, MiWay's EDI program,etc.)• Bring a CX-fi rst mindset and empathy for customers to assist with threading together multiple sources ofcustomer-feedback to draw customer insights• Support programs that increase employee reach and access to department information (e.g. manage the CXwebpage, create infographics, create other program material)• Assist with preparing templates for presenting data and analytics (e.g. a summary report of monthly callstatistics)• Participate in outreach activities and events throughout the City, including at transit locations and onboardbuses to inform and promote to target audiences about MiWay benefi ts, new customer products & programs,service changes/improvements and policies• Support the design, delivery, and reporting of the customer experience (via onboard buses, phone, and socialmedia)• Act as a knowledgeable resource when interacting with staff and members of the public• Assist with research, tracking and reporting for projects and outreach activities.• Provide assistance to team members as required in the implementation and coordination of approved projects.

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

-Share advice and guidance on students' needs through engaging hallway activities, one-on-one meetings and small group sessions-Plan and participate in events that help students get involved and get connected-Guide students to campus services and supports-Support a sense of community and Sheridan-pride-Acting as a role model by demonstrating leadership, professionalism, and positively representing Sheridan College-Connecting with students one-on-one and in group settings both on campus and through virtual platforms (email, Microsoft Teams Meetings, etc.)-Facilitating presentations and supporting initiatives related to the Dare to Care Program, Health and Wellness etc., as well as start-of-term classroom visits and New Student Orientation-Approaching and engaging with students you do not know to provide advice about Sheridan services and, how to have a successful Sheridan experience-Gathering and recording data relevant to Student Leadership Development programming-Participate in on-going training and professional development activities-Collaborating in Peer Team meetings to creatively plan and coordinate events with fellow Peer Team Members

Mississauga, Ontario, Canada

HMC Athletics:General maintenance and cleanliness of the fitness centre including fitness equipment and overall facility appearance.Oversee the fitness centre including the weight room, gymnasium, varsity change rooms, and outdoor field.Supervision of weight and fitness equipment, ensuring proper use and a safe environment.Setup and breakdown of all activities taking place in the facility.Inventory of all equipment borrowed, including sport specific equipment, fitness accessories, uniforms, and pinnies.Provide detailed information to visitors regarding all aspects of our operation.

Mississauga, Ontario, Canada

• Sold several hundred monthly gym memberships in person, online, and over the phone, while integrating ClubOS to better stay organized.• Increased membership sales by over 50% within my very first month, setting the record for most membership sales in a month at my location.• Ensured and maintained a safe, healthy, clean, and welcoming gym environment by regularly communicating with the members, maintaining equipment, and watching camera footage. • Administered thorough tours of the facility and presented membership plans.

Mississauga, Ontario, Canada

• Prepared and served hot and cold drinks such as coffee, tea and specialty beverages.• Ensured all areas are clean and safe throughout the property.• Successfully obtained smart serve certification, through Smart Serve Ontario. https://www.archtop.group

Mississauga, Ontario, Canada

• Organized, handled, and maintained an accurate shelf life for several frozen products. • Assisted and communicated with customers to provide quick & convenient customer service

Mississauga, Ontario, Canada

Hamilton, Ontario, Canada

• Top Sales Manager of 2019 Award • Established thousands of one on one professional connections through the application of direct to consumer sales.• Sold over one thousand Cogeco telecommunications products across Ontario, via door to door, cold calling, and organized events. • Mentored and managed a team of five young adults to produce and grow their sales skills to their potential.

https://bankeglobalhealth.com/

Hamilton, Ontario, Canada

• Salesman of the month for January 2019, sold 155 products.• Salesman of the month for April 2019, sold 151 products. • Marketed COGECO products via In Home Sales Presentations, Event Marketing, and Mall Kiosks through the skill of door to door knocking, reaching a total of up to 160 doors knocked on a daily basis. • Identified customer specific needs and customized up to three services for each individual client, which resulted in achieving dozens of sales and customer satisfaction within the cities of Hamilton, Dundas, Burlington, St. Catherines, Niagara Falls, Welland and surrounding areas. • Sustained excellent relations with clients by possessing excellent communication skills with the use of written contracts and verbal presentations face to face which resulted in selling up to 38% of the total team’s sales in one day.• Attended team meetings for continued training and development of business skills by role playing for half an hour after listening to team discussions and training materials by being a goal orientated and a self-directed individual.

Hamilton, Ontario, Canada

Hamilton, Ontario, Canada

Mississauga, Ontario

• Led a team of up to four new employees using proficient teamwork skills to achieve restaurant goals on an hourly basis. • Increased McHappy Day donations by 10% with the use of great customer service by actively approaching customers in a friendly and open manner, which enhanced the restaurant’s overall experience. • Followed McDonald’s practices as set out in the Crew Essentials handbook, by assisting others when needed while demonstrating proper procedures during shift work consisting of up to five shifts a week. • Promoted teamwork to achieve restaurant goals. • Assisted others when needed while demonstrating consideration for proper procedure.• Followed McDonald’s practices as set out in the Crew Essentials handbook. • Followed all reasonable instruction given by an authorized person such as a crew trainer or a manager • Followed basic people essentials, including uniforms, grooming and punctuality.

Ontario, Canada

• Marketed and informed hundreds of people within the city of Hamilton on several events through the use of social media marketing and face to face conversations. • Sold tickets to McMaster students and acquaintances interested in participating through social media platforms including Facebook, online website platforms and in person on a part-time basis by communicating effectively and in a timely manner. • Attended the hosted events and ensured a safe and welcoming environment throughout a five hour period of time. VOLV Marketing is a full-service firm specializing in business development, marketing, media and event planning. Through an assortment of innovative techniques, VOLV Marketing is able to pinpoint the needs and goals of our clients and deliver results through an artful implementation strategy. Our business development, marketing, media and event planning services are perfect for companies of any sizes, whether building from the ground up or looking down from the top, VOLV Marketing has the solution for your business. The blend of both traditional and grassroots marketing techniques allow us to provide our clients with solutions that fit both their timelines and budget.

Ontario, Canada

• Demonstrated analytical skills through the use of soldering several components on an ITA, Interface Test Adapter, board with the aid of three schematic drawings. • Designed and created a mechanical box containing several components on CAD software, Computer Aided Design, as I built storage racks and server tower racks to ensure work efficiency on a daily basis. • Transferred 3D model designs into 2D orthographic drawings.• Built storage racks and server tower racks.

Ontario, Canada

• Delivered exceptional customer service.• Received and process packages for courier shipping, operate copiers, fax machines, binding and lamentation.• Operated a windows computer, designing business cards, flyers, labels and graphics.• Train entry level staff on MS office applications.• Design new promotional material for marketing purposes.• Assisted store manager in customer service.• Photocopied and scanned several documents. • Faxed documents across the country using a faxing machine.• Organized several print jobs and mail.

Honours Bachelor Of Business Administration - Bba, Marketing Management

Activities and Societies: Sheridan Board Undergraduate Certificate in Creativity and Creative Problem Solving

Bachelor Of Technology - Btech, Automation Engineering Technology

• Integrated four-year joint engineering technology and accredited management program with McMaster University and Mohawk College. • Will.

Chemical Engineering Technology Advanced Diploma

Business Management Certificate

Bachelor Of Engineering (B.Eng.)

Activities and Societies: McMaster Engineering Society, Inter-Residence Council, McMaster Student UnionDid not complete.

High School, Specialist High Skills Major (Shsm) Manufacturing

• Specialist High Skills Major Program (SHSM) for Manufacturing. Specialist High Skills Majors let students focus on a career path that.