IT leader with over 15 years of experience in high performing roles within the software development industry. During that time, I have been contributing and coaching teams to produce high quality, innovative, and scalable products to wow our customers. I have been working with Hurdle Health, a culture intentional mental health startup as VP of Engineering. Before this role, I spent time at Systems Limited/Visionet helping set up their Products department with great success! I also spent over a decade with Customer Experience (ibex. cx.) division of Ibex having earned multiple accolades like Employee of the Year in 2011, Leadership Award in 2016, youngest Director of Engineering as well. I was the first Certified Scrum Professional (CSP) from Pakistan and only the 22nd worldwide!In my current role, I head the Program Management team at PartnerLinQ helping onboard new clients and exploring more domains. I have worked on both Microsoft and Mongo/React/Node stacks as a developer and manager. I hold multiple certifications from the Scrum Alliance such as a Scrum Professional (CSP), Product Owner (CSPO), Scrum Master (A-CSM), Developer (CSP-D), and Agile Leader (CAL-1). I have been also studying scaled Agile frameworks through Scrum@Scale and SAFe 5. I’m also focusing on improving my facilitation and coaching skills through ICP-ATF certifications and leadership coaching. Also responsible for introducing and implementing TDD in our company. My managerial skills include setting priorities, working to budget, managing projects and building and motivating teams, identifying new revenue opportunities, improving processes to cut costs, and contributing to long term strategic plans. Excellent communication and continuous improvement ideas are my forte. I have an M. Eng. Sc. degree from the UNSW, Sydney, Australia and BS. CE from FAST-NUCES, Lahore, Pakistan. My varied academic background allows me to look at problems in a different way and a greater understanding of underlying infrastructure requirements and integration of systems. During my career I have developed a wide range of IT competencies and my peers recognize me as having excellent technical skills. Various roles held:Head of Products, Head of Engineering, Head of Production / Service Operations, Head of Development / Software Delivery, Principal Systems Analyst, Lead Business Analyst, Incident Manager, Change Manager, Problem Manager. My native language is Urdu. I also have full fluency in English, and a basic knowledge of Arabic.