Abdulmohsen Alsama Email & Phone Number

Saudi Arabia

Jeddah, Makkah, Saudi Arabia

1. Data Management - Organizing and storing customer information, and service records in the SAP system.2. Data Processing - Handling transactions, service orders, and inventory management through SAP.3.Data Analysis: Using SAP to analyze data and generate reports on service performance4: Billing and billing: - Create invoices and process payments through SAP. - Ensure that all financial transactions are accurately recorded within the systemReporting :1:Utilizing SAP to generate reports on service performance.2: Analyzing these reports to identify areas for improvement

Saudi Arabia

1. Communication Skills2. Media Relations3. Crisis Management4. Strategic Planning5. Social Media Management6. Writing and Editing7. Event Coordination8. Stakeholder Engagement9. Public Speaking

Saudi Arabia

Igained experience in accounting and customer service, acquiring skills in auditing the amounts entered into the system whether through Mada card, Visa, MasterCard or Cash

Saudi Arabia

I acquired experience in auditing company orders for goods and products verifying that all orders were fully detailed as requied2:Employee Performance Monitoring

مكة جدة السعودية

A Customer Service Representative at Captain is responsible for:- Communicating with customers to answer inquiries, solve their issues, and ensure a positive experience.- Processing orders, tracking deliveries, and managing customer accounts.- Providing information about products and services, and assisting with returns or exchanges.- Gathering customer feedback to improve services.

مكة جدة السعودية

You were responsible for developing and implementing recruitment strategies to attract the right talent. This involved conducting interviews and selecting suitable candidates for open positions. You also created orientation and training plans to ensure new hires smoothly integrated into the company.In managing employee performance, you established performance standards and developed a regular evaluation system. You provided feedback and guidance to employees to help improve their performance and develop their skills. Addressing performance issues and providing appropriate solutions to enhance productivity was also a key part of your role.Building positive employee relations was crucial. You fostered an open communication environment between employees and management, addressing employee complaints and resolving conflicts effectively. You organized social activities to promote teamwork and collaboration among staff.Professional development and training were another focus. You identified training needs and developed programs to enhance employees’ skills. This included organizing workshops, seminars, and training sessions, and then tracking the results to evaluate their impact on employee performance.You oversaw payroll administration, ensuring accuracy and compliance with laws and regulations. Developing and implementing benefits and compensation policies was also part of your duties, aiming to ensure employee satisfaction and motivation. Ensuring timely distribution of employee entitlements was another important aspect.Ensuring compliance with employment laws and company policies was vital. You developed and updated policies and procedures to align with legal requirements, providing advice to management on HR-related legal and regulatory matters.

الشرقية الدمام السعودية

During my employment at Schlumberger, I served as an Operator, engaging in field operations integral to oil and gas exploration and extraction. My role encompassed operating sophisticated machinery and equipment, ensuring operational efficiency, and adhering to strict safety standards. Collaborating with field engineers and peers, I played a key role in maintaining equipment readiness, troubleshooting, and optimizing operational processes, contributing significantly to project success under demanding industry conditions.