As the Collections Manager at Cedar Financial, my sharp attention to detail has been instrumental in steering our customer success strategies. My progression from an Account Manager to a Team Lead, and a Collections Manager within the span of a few years, showcases my commitment to business reviews and operational excellence. The skills honed over these roles, from hands-on account management to leading a team recognized as the Best Team of the Month many times, have contributed to the company's success along with the other steps of success. Our team's efforts are dedicated to maintaining and enhancing the financial integrity of our clients' portfolios through meticulous attention and tailored customer experiences.