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Abdul Nur Email & Phone Number
Senior IT Analyst
at
Harvard Business School
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior IT Analyst
Location
Cambridge, Massachusetts, United States
Who is Abdul Nur? Overview
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Quick answer
Abdul Nur is listed as Senior IT Analyst at Harvard Business School, based in Cambridge, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Abdul Nur.
Abdul Nur previously worked as IT Analyst at Harvard Business School and Information Technology Support Specialist at J.C. Cannistraro, Llc. Abdul Nur holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
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Email format at Harvard Business School
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Harvard Business School
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Profile bio
About Abdul Nur
I am a self-starting, detail-oriented IT professional with experience in the pharmaceutical, transportation, construction, and higher education industries. Between my education and the experiences I have gained in the Information Technology field, I have harnessed my technical, analytical, critical thinking, and leadership skills. As a Cum Laude graduate of Boston University with a Bachelor of Science in Management studies, I am equipped with business and soft skills to creatively lead and manage in a wide variety of employment scenarios. As an aspiring leader, I am focused on creating self-organizing, cross-functional teams focused on waste reduction and continuous improvement in a psychologically safe environment.
Current workplace
Abdul Nur's current company
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8 roles
Abdul Nur work experience
A career timeline built from the work history available for this profile.
Senior It Analyst
Current
Dec 2021 - Present
It Analyst
Oct 2018 - Dec 2021
Information Technology Support Specialist
- Exhibit the value of competencies for the company, department, employees, and business partners.
- Promote a positive safety culture by adhering to policies and procedures set out by the department.
- Provide end-user desktop support on day-to-day basis via the ticketing system
- Install and perform minor-major repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Build computers/laptops per outlined specifications.
- Provide Q/A on computer/software equipment
Feb 2018 - Oct 2018
Telephony Help Desk/ Voice Specialist
- Utilize ServiceNow for inventory management, billing, ordering cell phones, and etc
- Log calls and emails into the ticketing system and assign tickets to the appropriate people to resolve the is-sue
- Troubleshoot and support Centrex, PBX, and VoIP
- Coordinate with vendors for ticket escalation (Verizon, ATT, etc)
- Run reports out of ticketing system about support metrics and dispatch reports
- Handle issues around VoIP and Centrex voicemail resets, etc
May 2016 - Feb 2018
Service Delivery Specialist Ii
- Utilize and maintain the MBTA ServiceNow Help Desk tracking software
- Responsible for onboarding of new users
- Troubleshoot issues and resolve user issues with a goal of first call resolution
- Provide remote access/VPN account creations/training and support
- Advocate for the user to ensure he/she receives highest quality service and support from the entire IT organization
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority and respond quickly and effectively to requests received through the IT Help Desk
Apr 2014 - May 2016
Site Service Specialist
- February 2014 April 2014
- Responsible for global system access administration
- Level 2 application support of desktop suites and web-based applications
- Exchange account creation and maintenance
- ADUC 2010 Administration and account creation and maintenance
- Collaborating with help desk, desktop and exchange administrator staff to understand and reproduce issues, performing initial analysis and resolution
Jan 2014 - Apr 2014
Information Technology Help Desk Technician
- Managed Active Directory user accounts and reset passwords as needed
- Provided On-Site support to Executive staff
- Image Windows 7/ Windows XP computers
- Install VOIP phones
- Troubleshoot hardware and software issues
- Perform data backup
Jul 2013 - Jan 2014
4 education records
Abdul Nur education
Master Of Business Administration - Mba
Bachelor Of Science - Bs, Management Studies
Concentration: Information Technology
Master Of Science In Data Science, Data Science
FAQ
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Quick answers generated from the profile data available on this page.
What company does Abdul Nur work for?
Abdul Nur works for Harvard Business School.
What is Abdul Nur's role at Harvard Business School?
Abdul Nur is listed as Senior IT Analyst at Harvard Business School.
Where is Abdul Nur based?
Abdul Nur is based in Cambridge, Massachusetts, United States while working with Harvard Business School.
What companies has Abdul Nur worked for?
Abdul Nur has worked for Harvard Business School, J.C. Cannistraro, Llc, Harvard University, Mbta, and Haemonetics.
How can I contact Abdul Nur?
You can use AeroLeads to view verified contact signals for Abdul Nur at Harvard Business School, including work email, phone, and LinkedIn data when available.
What schools did Abdul Nur attend?
Abdul Nur holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
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