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Rahim Khan Email & Phone Number
General Manager - Credit Management and Service
at
Mahindra Holidays & Resorts India Limited
1 work email found
@clubmahindra.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
General Manager - Credit Management and Service
Location
Mumbai, Maharashtra, India
Company size
Who is Rahim Khan? Overview
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Quick answer
Rahim Khan is listed as General Manager - Credit Management and Service at Mahindra Holidays & Resorts India Limited, a with 8904 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at clubmahindra.com and a matched LinkedIn profile for Rahim Khan.
Rahim Khan previously worked as General Manager Collection and Credit Management at Mahindra Holidays & Resorts India Limited and Zonal Manager – Account Receivables and Management (Collections and Credit Management) at Mahindra Holidays & Resorts India Limited. Rahim Khan holds B.E, Electronics from University Of Mumbai ( K.E.S College Of Engineering ).
Company email context
Email format at Mahindra Holidays & Resorts India Limited
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{first}.{last}@clubmahindra.com
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Profile bio
About Rahim Khan
An innovative, multifaceted solution focused post sales and financial professional with 21+ years of rich experience demonstrating visionary leadership and outstanding performance in the area of Collections and Credit management , Customer Service and RetentionSuperior interpersonal, organizational and analytical skills with an innate ability to work in unison with customers, staff and key internal/external stakeholdersCore CompetenciesCollections and Credit management , Debtors aging analysis , Accounts Receivables Customer Service & complaint management, Retention management ,Call center operations , Churn management , Team Building & Development , Performance Management , Process Improvement , MIS reports & Analysis , Business OperationsBehavioral Strength• Hands-on experience in People Management, Backend Operations and Vendor Management• Highly organized with outstanding skills in interacting with clients, understanding their requirements and accordingly devising customized & cost-effective solutions.• Skilled at Customer Relationship Management with demonstrated abilities in training , team building and developing team members & support strategic career planning• Demonstrate ability to communicate with and align senior stakeholders & team against a common goal• Effectively identifies critical challenges and ability to analyse and overcome them• Diligent & decisive leader with proven ability to lead and motivate large cross-functional and multi-cultural teams to maximize productivity
Listed skills include Leadership, Team Building, Personal Development, Business Relationship Management, and 37 others.
Current workplace
Rahim Khan's current company
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Mahindra Holidays & Resorts India Limited
14 roles
Rahim Khan work experience
A career timeline built from the work history available for this profile.
General Manager Collection And Credit Management
Current
Apr 2023 - Present
Zonal Manager – Account Receivables And Management (Collections And Credit Management)
Responsible for Credit Management and Collection activities of the West Zone ( Maharashtra , Goa , Gujarat and Rajasthan) and Dubai/ International branches Timely collection of customer accounts, assessing credit worthiness, minimizing bad debts and ensuring contract complianceAlso, Responsible for Call Centre operations, lead the implementation and execution of the Collections strategy of ASF (Annual Subscription Fee ) debt collections of Pan India and Dubai / International cases having EMI dues payable Work in co-ordination with the functional and regional head to ensure smooth operation achieving the overall goal of the organization
Jul 2019 - Mar 2023
Zonal Manager Collections And Credit Management (West Zone )
Strategy Development & MonitoringDevelop & execute Collections Plan & Strategy to drive collections & costPlanning and implementing call center strategies and operations; improving systems and processes; managing staff.Co-ordinate with the Accounts , Corporate Finance & IT team for smooth operations and timely updation of payments Regular review of collection strategies and suggest modifications from time-to-time to enhance productivity/efficiency.Develop cost optimal treatment optimization strategies including Dialer strategies.
Apr 2014 - Jun 2019
Senior Manager-Collections & Credit Management (West Zone)
Responsible for Credit Management and collection activities of the West Zone branches ensuring timely collection of customer accounts, assessing credit worthiness, minimizing bad debts and contract complianceEnsuring the Monthly Overdue Aging are collected on time, Retention ,Customer Complaint Resolution, Maintaining Cash flow etcMotivating the respective branch Collection Manager to ensure the assigned Target is achieved.Give appropriate Feedback on day to day basis / monthly basis on their performance levels and take corrective action to improve efficiency.Coordinate with other departments (Accounts , Member Experience Team , Sales Team , Corporate Finance etc ) within the company and customer to resolve issues within TAT and maintain a smooth flow of activities at the location.Communicating with corporate office & ensure outstanding are within specified limitsPerform management audits at each step of collection process to assure maximum results on each account.Provide training to Branch Collection Manager and Team
Jan 2013 - Mar 2014
Senior Manager Collection - Maharashtra Region
Aug 2011 - Dec 2012
Senior Manager Collection Mumbai Region
Apr 2009 - Jul 2011
Manager Collection Mumbai Region
Evaluating and tracking current system effectiveness and suggest long term & short-term scope of improvement and solutionsCreating effective, accurate and simple Reports & Dashboards
Apr 2008 - Mar 2009
Assistant Manager Collection Mumbai Region
Communicate effectively with teams to understand problems and drive data driven decision making within organization for better results
Apr 2007 - Mar 2008
Senior Collection Executive
Apr 2006 - Mar 2007
Collection Executive On Roll
Jun 2005 - Mar 2006
Collection Executive Off Roll
Act as primary support for members having EMI overduesFollow up with the assigned database for collecting EMI overdue from themMeeting the Members and take appropriate corrective measures to resolve concerns
Jul 2003 - May 2005
Customer Assistant Specialist
Worked as Customer Assistant Specialist in Debt Collection agency True Value Consultant (A Franchise of Citibank )Responsible for proactively managing debt collection on the portfolio of accounts in order to ensure the timely collection and record of payments.Resolution of queries to facilitate payments from customersMaintain good relationships on a pre-approved customer database to get the collection on timeEnsuring adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise.Meeting with the credit card holder and settling the accounts as per the discussion.Responsible for Recoveries & Skip Tracing of bucket 7 (write off cases)Ensuring background and reference check of newly appointed CEsIdentify and manage training needs for the CEsSupport Bank Collection Manager in legal / police issues.Reporting to the agency Owner and discuss strategy with him & Bank Collection Manager about achieving the assigned target
Dec 2002 - Jul 2003
Management Trainee
Meet existing customers and prospects to discuss business needs and recommend optimal solutions.Developed and delivered engaging sales presentations to convey product benefits. Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.Communicated with customers to understand needs and recommend appropriate solutions. Determined problem areas and resolved issues related to profitability and business objective achievement.Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.Analyzed sales and marketing data for improved strategies.Coached new sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Also, Directed them to targeted locations and implemented demo strategies to recently recruited sales personnel
Jul 2002 - Dec 2002
1 education record
Rahim Khan education
FAQ
Frequently asked questions about Rahim Khan
Quick answers generated from the profile data available on this page.
What company does Rahim Khan work for?
Rahim Khan works for Mahindra Holidays & Resorts India Limited.
What is Rahim Khan's role at Mahindra Holidays & Resorts India Limited?
Rahim Khan is listed as General Manager - Credit Management and Service at Mahindra Holidays & Resorts India Limited.
What is Rahim Khan's email address?
AeroLeads has found 1 work email signal at @clubmahindra.com for Rahim Khan at Mahindra Holidays & Resorts India Limited.
Where is Rahim Khan based?
Rahim Khan is based in Mumbai, Maharashtra, India while working with Mahindra Holidays & Resorts India Limited.
What companies has Rahim Khan worked for?
Rahim Khan has worked for Mahindra Holidays & Resorts India Limited, Mahindra Holidays & Resort India Limited, Citibank India, and Granton Advertising Private Limited.
How can I contact Rahim Khan?
You can use AeroLeads to view verified contact signals for Rahim Khan at Mahindra Holidays & Resorts India Limited, including work email, phone, and LinkedIn data when available.
What schools did Rahim Khan attend?
Rahim Khan holds B.E, Electronics from University Of Mumbai ( K.E.S College Of Engineering ).
What skills is Rahim Khan known for?
Rahim Khan is listed with skills including Leadership, Team Building, Personal Development, Business Relationship Management, Client Coordination, Customer Retention, Data Analysis, and Customer Satisfaction.
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