- Conducted comprehensive meetings with clients to understand system requirements for both existing systems and new developments.- Developed Change Request (CR) files based on gathered requirements, providing a detailed roadmap for subsequent development phases.- Served as a link between clients and the design and development departments, ensuring seamless translation of client expectations into actionable tasks.

- Worked on more than 5 projects and designed tracking sheets to monitor and analyze milestones, enhancing transparency, and communication- Collaborated closely with project managers to assess the current status of milestones and effectively communicate progress with stakeholders.