Captured data such as voters’ informationAssisted in maintaining and organizing recordsCommunicated with teams to ensure data is accurate and up to date

Provided exceptional customer service to clients via phone, email, and live chat, consistently exceeding customer satisfaction targets by resolving inquiries and issues promptly and effectively.Assisted in developing and maintaining customer service scripts, FAQs, and training materials to enhance the onboarding process for new hires.Participated in regular training sessions to stay updated on product features, industry trends, and customer service best practices.Collaborated with… Show more Provided exceptional customer service to clients via phone, email, and live chat, consistently exceeding customer satisfaction targets by resolving inquiries and issues promptly and effectively.Assisted in developing and maintaining customer service scripts, FAQs, and training materials to enhance the onboarding process for new hires.Participated in regular training sessions to stay updated on product features, industry trends, and customer service best practices.Collaborated with team members to identify areas for process improvement and actively contributed to initiatives aimed at enhancing customer support operations. Show less